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Center for Global Business and the Economy

 

Cases: Global Case Collection

Globalization

Infosys Consulting in 2006: Leading the Next Generation of Business and Information Technology Consulting

This case considers whether Infosys Technologies—through the creation of a wholly owned U.S.-based subsidiary, Infosys Consulting—has created disruptive change in the IT consulting industry by leveraging its competency in global delivery to create a new model that shortens the lifecycle from business consulting to implementation, reduces the costs of a typical client engagement and delivers measurable benefits to clients. The case is set in early 2006. An overview of the Information Technology (IT) services landscape is provided for this period. The case profiles leading onshore (U.S.) and offshore (Indian) competitors and describes their different approaches to global delivery in the IT consulting industry.

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