Mindfulness in the Workplace

Mindfulness in the Workplace

Leah Weiss, Debra Schifrin
2019|Case No.OB94| Length 31 pgs.

The topic of mindfulness seemed ubiquitous in the health and business sectors in 2018. Both live and virtual mindfulness trainings in the workplace proliferated, becoming an accepted part of employee well-being activities in many organizations. This case profiles how four organizations incorporated meditation-based mindfulness programs into the workplace: LinkedIn, Aetna, Intuit, and the U.S. Forest Service. The case discusses the origins and leadership of the programs, how the companies define mindfulness, how they measure results, the progress they had made, and how they intended to grow. The case also covers the challenges these programs faced and how mindfulness leaders looked to address those challenges.

The case asks students to consider some fundamental questions about mindfulness in the workplace: What kinds of mindfulness trainings are valuable, and what are the best ways to implement these programs in the workplace to maximize impact and efficiency? Who should lead these programs, and where might there be employee resistance? What might be unintended negative consequences?

Learning Objective

The learning objectives of the case are for students to 1) understand and evaluate how organizations are using mindfulness at work, and 2) consider how they would bring mindfulness into their own organizations if they decided to take that path.

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