Glenn R. Carroll

Professor, Organizational Behavior

Glenn R. Carroll

The Adams Distinguished Professor of Management

Professor of Sociology (by courtesy), School of Humanities and Sciences
Academic Area:

Additional Administrative Titles

Co-Director, Stanford-NUS Executive Program in International Management

Research Statement

Glenn Carroll’s research addresses questions about organizations, strategic management, and industrial evolution. His most recent project studies socially constructed authenticity — how consumers and others value authenticity, how consumers search for authenticity in products and services, and how consumers interpret organizational behavior and structure as reflecting authenticity.

Research Interests

  • Authenticity
  • Organizations
  • Organizational Culture
  • Strategy
  • Evolution

Teaching Statement

Glenn Carroll teaches both executives and MBA students. With executives, he has taught in many programs, including most prominently several high-level custom executive education programs for global Fortune 50 companies, including currently the General Motors’ “Transformational Leadership Program” (seven cohorts so far) and previously Caterpillar's “Digging Deep” (four cohorts) and “Powering the Future” (two cohorts) programs. Approximately a year-long, these programs typically engage a cohort of top and high potential executives in multiple modules taught at various locations throughout the world. The programs review, apply and integrate basic principles of management including critical analytical thinking, innovation and adaptiveness, personal leadership, strategy, supply chain, institutional analysis, and organizational design. The programs culminate in high-profile action projects that intend to impact current and future corporate performance. Designed and directed by Carroll (and colleagues), GM’s program is educating its seventh cohort of executives; Caterpillar's programs ran for six cohorts. With MBA students, Carroll currently teaches an MBA elective course on Leading Through Culture. He has also taught Critical Analytical Thinking, Organization Design and Strategy in MBA programs and Executive Education programs. Carroll’s classes typically involve the application of theoretical ideas to real-world settings and managerial problems. He has supervised a number of business cases, including companies such as Caterpillar, Nike, GlobeOp, Coppersea, Attune Foods, Illy Caffe, Cocoa Pete’s, Wind River Systems, the American Heart Association, Agilent Technologies, Dreyer's Grand Ice Cream, American Craft Brew International, and the Mendocino Brewing Co.

Bio

Glenn Carroll grew up in Indiana and attended Indiana University, followed by Stanford University, where he received his master’s and doctorate degrees. Carroll has been on the faculties of Brown University, the University of California - Berkeley, Columbia University, and Stanford University. Carroll has visited many universities and institutes outside the U.S., including the Max Planck Institute for Human Development in Berlin, Hong Kong University of Science and Technology, and the National University of Singapore. He has taught executives from many corporations, large and small.

ORCID.org/0000-0001-7718-9348

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Academic Degrees

  • PhD, Stanford University
  • MA, Stanford University
  • BA, Indiana University

Academic Appointments

  • Adams Distinguished Professor of Management, Stanford Graduate School of Business, 2019–present
  • Laurence W. Lane Professor of Organizations, Stanford Graduate School of Business, 2001–2019 (Professor in 2000)
  • Professor of Sociology (by courtesy), Department of Sociology, Stanford University, 2000–present
  • Sandra Dawson Visiting Professor, Cambridge Judge School of Business, University of Cambridge, 2023
  • Chair (part-time), Durham Business School, Durham University, Durham, U.K., 2004–2019
  • Dean’s Visiting Professor, National University of Singapore Business School, Singapore, 2009–2013
  • Professor II, Department of Sociology and Human Geography, University of Oslo, Norway, 2003-2009
  • Professor, Management Division, Columbia Business, Columbia University, 2004–2006
  • Professor (by courtesy), Department of Sociology, Columbia University, 2004–2006
  • Paul J. Cortese Distinguished Professor of Management, Haas School of Business, UC Berkeley, 1989–2000
  • Director of Ph.D. Program, Haas School of Business, UC Berkeley, 1989–1996
  • Associate Professor, Haas School of Business, UC Berkeley, 1986–1989
  • Assistant Professor, Haas School of Business, UC Berkeley, 1982–1986
  • Affiliated Faculty Member, Department of Sociology; Faculty Associate, Institute of Industrial Relations; UC Berkeley, 1982–2000
  • Assistant Professor, Department of Sociology; Director, Social Science Data Center, Brown University, 1982

Awards and Honors

  • Spence Faculty Fellow, 2017–2019
  • Robert T. Davis Faculty Award, 2018
  • Richard D. Irwin Outstanding Educator Award, Academy of Management, 2017
  • Doctor Honoris Causa (Applied Economics), University of Antwerp, 2002
  • Fellow, John Simon Guggenheim Memorial Foundation, 1997–1998
  • Fellow, Center for Advanced Study in the Behavioral Sciences, 1987-1988
  • Fellow, Netherlands Institute for Advanced Study, 1990
  • Max Weber Award, American Sociological Association, 2002
  • Cheit Award for Teaching Excellence, 1995 & 2000

Publications

Journal Articles

Balázs Kovács, Glenn R. Carroll
Academy of Management Discoveries
December 2023 Vol. 9 Issue 4
Glenn R. Carroll, Lara Yang
Management and Business Review
2023 Vol. Forthcoming
Arthur Jago, Glenn R. Carroll
Personality and Social Psychology Bulletin
2023
J. Cameron Verhaal, Glenn R. Carroll
Poetics
September 2022
Michael J. Arena, Glenn R. Carroll, Charles A. O’Reilly, John Golden, Scott Hines
Management and Business Review
July 2022 Vol. 2
Giacomo Negro, Balázs Kovács, Glenn R. Carroll
American Sociological Review
July 2022
Arthur Jago, Glenn R. Carroll, Mariana Lin
Journal of Experimental Psychology: Applied
March 2022 Vol. 28 Issue 1 Pages 52-70
Giacomo Negro, Balázs Kovács , Glenn R. Carroll
Research in the Sociology of Organizations
2022 Vol. 77 Pages 51-87
Jesper B. Sørensen, Glenn R. Carroll
MIT Sloan Management Review
June 3, 2021 Vol. 62 Issue 4 Pages 47–53
Glenn R. Carroll, Balázs Kovács
Research in Organizational Behavior
2021 Vol. 41
Balázs Kovács, David Lehman, Glenn R. Carroll
Food Policy
September 2020
David W. Lehman, Kieran O'Connor, Glenn R. Carroll
Review of General Psychology
March 1, 2019 Vol. 23 Issue 1 Pages 19-31
Glenn R. Carroll, Mi Feng, Yuanqiong He, Kieran O'Connor, Lihua Wang
Journal of International Consumer Marketing
2019 Vol. 41 Issue 5 Pages 429-446
David W. Lehman, Balázs Kovács, Glenn R. Carroll
Socius
August 22, 2018 Vol. 4
Glenn R. Carroll, Dennis Ray Wheaton
Consumption, Markets & Culture
April 27, 2018 Vol. 22 Issue 2 Pages 157-182
Kieran O'Connor, Glenn R. Carroll, Balázs Kovács
PLOS ONE
June 26, 2017 Vol. 12 Issue 6
Balazs Kovacs, Glenn R. Carroll, David W. Lehman
Sociological Science
January 23, 2017 Vol. 4 Issue 4 Pages 80-106
Dennis Ray Wheaton, Glenn R. Carroll
Research in Organizational Behavior
2017 Vol. 37 Pages 143-166
David W. Lehman, Balázs Kovács, Glenn R. Carroll
Management Science (Articles in Advance)
June 4, 2014
Balázs Kovács, Glenn R. Carroll, David W. Lehman
Organization Science
2014 Vol. 25 Issue 2 Pages 458-478
Glenn R. Carroll, Mi Feng, Jeroen Kuilman
Sociological Science
2014
Giacomo Negro, Fabrizzio Perritti, Glenn R. Carroll
American Journal of Sociology
2013 Vol. 119 Pages 790–832
Glenn R. Carroll, Magnus Thor Torfason
City & Community
March 2011 Vol. 10 Issue 1 Pages 1-24
Sandy Bogaert, Christophe Boone, Glenn R. Carroll
Research in the Sociology of Organizations
December 2010 Vol. 31 Pages 15-150
Balázs Kovács, Glenn R. Carroll
Computational and Mathematical Organization Theory
2010 Vol. 16 Issue 1 Pages 29-60
Glenn R. Carroll, Olga M. Khessina, David G. McKendrick
The Academy of Management Annals
2010 Vol. 4 Issue 1 Pages 157-203
Glenn R. Carroll, Dennis Ray Wheaton
Research in Organizational Behavior
2009 Vol. 29 Pages 255–282
Özegan Koçak, Glenn R. Carroll
American Journal of Sociology
March 2008 Vol. 113 Issue 5 Pages 1272-1315
Olga M. Khessina, Glenn R. Carroll
Organization Science
2008 Vol. 19 Issue 1 Pages 25-38
Richard Harrison, Zhiang Lin, Glenn R. Carroll, Kathleen M. Carley
Academy of Management Review
October 2007 Vol. 32 Issue 4 Pages 1229-1245
Christophe Boone , Glenn R. Carroll, Arjen van Witteloostuijn
Industrial and Corporate Change
2004 Vol. 13 Issue 1 Pages 117-148
Michael T. Hannan, László Pólos, Glenn R. Carroll
Industrial and Corporate Change
2004 Vol. 13 Issue 1 Pages 213-242
Michael T. Hannan, Glenn R. Carroll, László Pólos
Sociological Theory
December 2003 Vol. 21 Issue 4 Pages 309-340
Michael T. Hannan, László Pólos, Glenn R. Carroll
Administrative Science Quarterly
September 2003 Vol. 48 Issue 3 Pages 399-432
Stanislav Dobrev, Glenn R. Carroll
Strategic Management Journal
June 2003 Vol. 24 Issue 6 Pages 541-558
David G. McKendrick, Jonathan Jaffee , Glenn R. Carroll, Olga Khessina
Administrative Science Quarterly
March 2003 Vol. 48 Issue 1 Pages 60-93
Michael T. Hannan, László Pólos, Glenn R. Carroll
Organization Science
2003 Vol. 14 Issue 5 Pages 463-482
Stanislav Dobrev, Tai-Young Kim, Glenn R. Carroll
Organization Science
2003 Vol. 14 Issue 3 Pages 264-282
Glenn R. Carroll, J. Richard Harrison
Simulation Modelling Practice and Theory
December 2002 Vol. 10 Pages 349-368
Christophe Boone , Arjen van Witteloostuijin, Glenn R. Carroll
American Sociological Review
June 2002 Vol. 67 Issue 3 Pages 408-431
Stanislav Dobrev , Tai-Young Kim, Glenn R. Carroll
Administrative Science Quarterly
June 2002 Vol. 47 Pages 233-264
J. Richard Harrison, Glenn R. Carroll
Journal of Computational and Mathematical Organization Theory
May 2002 Vol. 8 Issue 1 Pages 5-30
László Pólos , Michael T. Hannan, Glenn R. Carroll
Industrial and Corporate Change
2002 Vol. 11 Issue 1 Pages 85-115
Glenn R. Carroll, Stanislav Dobrev , Anand Swaminathan
Research in Organizational Behavior
2002 Vol. 24 Pages 1-40
Glenn R. Carroll, Stanislav Dobrev , Anand Swaminathan
Kölner Zeitschrift für Soziologie und Sozialpsychologie
2002 Vol. 42 Pages 381-413
Glenn R. Carroll, Michael T. Hannan, Arjen van Witteloostuijn
Bedrijfskunde
2001 Vol. 73 Issue 4 Pages 31-37
David G. McKendrick, Glenn R. Carroll
Organization Science
2001 Vol. 12 Issue 6 Pages 661-682
Christophe Boone , Vera Broecheler, Glenn R. Carroll
Organization Studies
March 2000 Vol. 21 Issue 2 Pages 355-382
Glenn R. Carroll, Michael T. Hannan
California Management Review
2000 Vol. 42 Issue 3 Pages 148-163
Glenn R. Carroll, Anand Swaminathan
American Journal of Sociology
2000 Vol. 106 Issue 3 Pages 715-62
Glenn R. Carroll, J. Richard Harrison
Administrative Science Quarterly
September 1998 Vol. 43 Issue 3 Pages 637-667
Michael T. Hannan, Glenn R. Carroll, Stanislav Dobrev , Joon Han
European Sociological Review
1998 Vol. 14 Issue 3 Pages 279-302
Michael T. Hannan, Glenn R. Carroll, Stanislav Dobrev , Joon Han, John C. Torres
European Sociological Review
1998 Vol. 14 Issue 3 Pages 303-313
Glenn R. Carroll, Lyda Bigelow
Social Science Research
December 1997 Vol. 26 Issue 4 Pages 377-398
Glenn R. Carroll, Albert C. Teo
Academy of Management Journal
April 1996 Vol. 39 Issue 2 Pages 421-440
Glenn R. Carroll, Lyda Bigelow, Marc-David Seidel , Lucia Tsai
Strategic Management Journal
1996 Vol. 17 Pages 117-137
Michael T. Hannan, Glenn R. Carroll
American Sociological Review
August 1995 Vol. 60 Issue 4 Pages 539-544
Michael T. Hannan, Glenn R. Carroll, Elizabeth A. Dundon , John C. Torres
American Sociological Review
1995 Vol. 60 Issue 4 Pages 509-528
William P. Barnett, Glenn R. Carroll
Journal of Law, Economics, and Organization
1993 Vol. 9 Issue 1 Pages 98-126
William P. Barnett, Glenn R. Carroll
Administrative Science Quarterly
1987 Vol. 32 Issue 3 Pages 400-421
John Freeman, Glenn R. Carroll, Michael T. Hannan October 1983 Vol. 48 Issue 5 Pages 692–710

Books

Jesper B. Sørensen, Glenn R. Carroll
Columbia University Press
New York
January 2021
J. Richard Harrison, Glenn R. Carroll
Princeton University Press
2009
Michael T. Hannan, László Pólos, Glenn R. Carroll
Princeton University Press
Princeton
2007
J. Richard Harrison, Glenn R. Carroll
Princeton University Press
Princeton
2006
Glenn R. Carroll, Michael T. Hannan
Princeton University Press
Princeton
2000
Glenn R. Carroll, David J. Teece
Oxford University Press
New York
1999
Glenn R. Carroll, Michael T. Hannan
Oxford University Press
March 30, 1995
Michael T. Hannan, Glenn R. Carroll
Oxford University Press
1992

Book Chapters

Glenn R. Carroll, Kieran O'Connor
Biological Foundations of Organizational Behavior
2014
Glenn R. Carroll
The Competitive Dynamics of Entrepreneurial Market Entry
August 31, 2011 Pages 124–127
Glenn R. Carroll, Mi Feng, Gaël Le Mens, David G. McKendrick
Categories in Markets: Origins and Evolution (Research in the Sociology of Organizations, Vol. 31)
2010 Pages 203-233
Glenn R. Carroll, Mi Feng, Gael Le Mens, David G. McKendrick
Handbook of Organizational Research Methods
2009 Pages 213-229
Glenn R. Carroll, Olga M. Khessina
Handbook of Population
2005 Pages 451-478
J. Richard Harrison, Glenn R. Carroll
Dynamics of Organizations: Computational Modeling and Organization Theories
2001 Pages 37-62
J. Richard Harrison, Glenn R. Carroll
The International Handbook of Organizational Culture and Climate
2001 Pages 185-216
Glenn R. Carroll, David J. Teece
Firms, Markets and Hierarchies: The Transaction Cost Economics Perspective
1999 Pages 3-13
Glenn R. Carroll, Pablo T. Spiller, David J. Teece
Firms, Markets and Hierarchies: The Transaction Cost Economics Perspective
1999 Pages 60-88
Michael T. Hannan, Glenn R. Carroll
Organizations in Industry: Strategy, Structure and Selection
1995 Pages 17-32
Glenn R. Carroll, Michael T. Hannan
Organizations in Industry: Strategy, Structure and Selection
1995 Pages 195-214
Anand Swaminathan, Glenn R. Carroll
Organizations in Industry: Strategy, Structure and Selection
1995 Pages 223-243
Glenn R. Carroll, Michael T. Hannan
Organizations in Industry: Strategy, Structure and Selection
1995 Pages 3-16
William P. Barnett, Glenn R. Carroll
Annual Review of Sociology
1995 Vol. 21 Pages 217-236
Glenn R. Carroll
Organization in Industry: Strategy, Structure and Selection
1995 Pages 183-194
William P. Barnett, Glenn R. Carroll
Interdisciplinary Perspectives on Organizations
1993

Academic Publications

Giacomo Negro, Balázs Kovács, Glenn R. Carroll
Behavioral Scientist
February 13, 2023
Glenn R. Carroll, Balázs. Kovács
Academy of Management Discoveries
December 26, 2017
Glenn R. Carroll, Kieran O’Connor
Academy of Management Discoveries
September 14, 2017
Glenn R. Carroll
Emerging Trends in the Social and Behavioral Sciences
2015 Vol. On-line
Glenn R. Carroll, Michael T. Hannan
International Encyclopedia of Social and Behavioral Sciences, Second Edition
2015 Vol. 17 Pages 358-363
Glenn R. Carroll, Jesper B. Sørensen
Palgrave Encyclopedia of Strategic Management
2014
Glenn R. Carroll
International Encyclopedia of Organization Studies
2007
Glenn R. Carroll, Olga M. Khessina
Handbook of Entrepreneurship: Disciplinary Perspectives
2005 Pages 167-200

Teaching

Executive Education & Other Non-Degree Programs

Drive and sustain innovation and operational excellence. Strengthen collaboration with C-suite leaders to translate strategies into actionable plans.
Effectively diagnose and solve problems using proven frameworks for executing change in this multidisciplinary strategic management course.
Explore international management, strategy, and leadership perspectives from both sides of the Pacific Rim with NUS Business School and Stanford GSB.

Other Teaching

Programs and Non-Degree Courses

Carroll has directed and taught in several high-level custom executive education programs for global Fortune 50 companies, including currently the General Motors’ “Transformational Leadership Program” (five cohorts so far) and previously Caterpillar’s “Digging Deep” (four cohorts) and “Powering the Future” (two cohorts) programs. Approximately a year long, these programs typically engage a cohort of top and high potential executives in multiple modules taught at various locations throughout the world. The programs review, apply and integrate basic principles of management including critical analytical thinking, innovation and adaptiveness, personal leadership, strategy, supply chain, institutional analysis and organizational design. The programs culminate in high-profile action projects that intend to impact current and future corporate performance. Designed by Carroll and colleagues, GM’s program is soon enrolling its sixth cohort of executives; Caterpillar’s programs ran for six cohorts. Carroll also co-directs the Stanford-NUS Executive Program in International Management, held annually in Singapore in August. In this program, he teaches Organizational Culture and Social Networks among other topics.

In the Stanford-NUS Executive Program in International Management, held annually in Singapore, participants explore general management concepts in all major functional areas while gathering the latest insights on management strategy from faculty members at the National University of Singapore and Stanford GSB. Carroll serves as co-director of the program.

Stanford Case Studies

Glenn Carroll, Lucy Montgomery
2022
Glenn Carroll, Jesper Sørensen, Debra Schifrin
2020
Glenn Carroll, Jesper B. Sørensen, Jaclyn C. Foroughi
2019
Glenn Carroll, Debra Schifrin
2019
Glenn R. Carroll, David Hoyt
2014
Glenn Carroll, Debra Schifrin, David Brady
2013
Glenn Carroll, Xavier Lederer
2011
Glenn Carroll, Victoria Chang, Hayagreeva Rao
2010
Glenn Carrol, Victoria Chang, David Hoyt, Hayagreeva Rao
2010
Glenn Carroll, Victoria Chang
2009
Glenn Carroll, Maria Shao
2009
Glenn Carroll, Victoria Chang, David Modest
2008
Glenn Carroll, Victoria Chang, Jennifer Chatman
2005
Glenn Carroll, Greg Powell
2004
Glenn Carroll, Greg Powell
2004
Glenn Carroll, Greg Powell
2003
William Barnett, Glenn Carroll, Greg Powell
2002
William Barnett, Glenn Carroll, Greg Powell
2002
William Barnett, Glenn Carroll, Victoria Chang
2001
William Barnett, Glenn Carroll, Victoria Chang
2001
Glenn Carroll, Victoria Chang
2001
Glenn Carroll, Victoria Chang
2001
Glenn Carroll, Victoria Chang, Jennifer Chatman
2000
William Barnett, Glenn Carroll, Wendy Harrington
1995

Teachings Materials

Leading Through Culture (OB518)

Conferences, Talks & Speaking Engagements

We attempt here to make some progress on developing a fuller understanding of the relationship between organizational size and culture. In doing so, we report on a survey we administered to a sample of full-time workers (men and women) in the US. We asked survey participants about their general beliefs regarding culture, as well as their specific experiences in the workplace with cultures and leaders. Because of its importance in cultural management, we also asked about participants’ beliefs concerning, and experiences in, the employee hiring process. In all of these analyses, we highlight the differences between small and large organizations. Among the findings, we show here that many cultural perceptions, beliefs and experiences differ systematically by size of the organization.

Consecration through a major public award grants larger resources for music artists to use in pursuing ‘purer’ aesthetic ambitions, the confidence to use them, and more leverage relative to their production partners. Negro et al. (2022) shows that albums subsequently released by Grammy-winning artists are more distant stylistically from the albums of other artists in the same genre. By contrast, future albums by Grammy-nominated artists who did not win were stylistically more similar to others.

Negro et al. (2022) did not investigate the mechanisms that connect awards with stylistic differentiation, thereby leaving open two important questions we address here: How do artists make stylistic differentiated music? Why do winners and non-winners differ so radically in their responses? In doing so, we focus on patterns of collaboration among music artists following peer recognition through a major Grammy nomination or win.

In panel regression analyses, we show that Grammy-nominated musicians are more likely to become more directly involved in the production process of their next albums. In collaborations, Grammy nominees are also more likely to: work with collaborators with whom they have not worked before; work with collaborators with longer tenure in the industry; work with collaborators with greater past commercial success; and work with collaborators who have been recognized themselves with awards. Grammy winners also have a similar enhanced tendency to be more directly involved in a production role on their next albums. However, winners show: a lessened tendency to work with collaborators with past commercial success; a lessened tendency to work with Grammy-nominated artists; and a higher tendency to work with other Grammy winners. Whereas all artists shortlisted for awards receive positive shifts in status, resources, and control over the production process, winners appear to employ them in distinct ways from other nominees.

We also examine how collaboration patterns might mediate variations in the stylistic differentiation of music. We find evidence of mediation for prior commercial success and recognition of collaborators. Grammy winners appear to increase differentiation from other artists by working with successful and publicly recognized collaborators to a lesser extent than non-winning nominees except for those who had been consecrated. In sum, when Grammy nominees and winners change their music after the award, it is typically associated with changes in their patterns of collaboration.

                            Abstract

We attempt here to develop a fuller understanding of gender and organizational culture. In doing so, we report on a wide-ranging survey we administered to a sample of full-time workers (men and women) in the US. We asked survey participants about their general beliefs regarding culture, as well as their specific experiences in the workplace with cultures and leaders. Because of its importance in cultural management, we also asked about participants’ beliefs concerning, and experiences in, the employee hiring process. In all of these analyses, we highlight the differences between self-identifying men and women. Among the findings, we show that women express a belief–stronger than men–that culture is more important to both organizational and individual performance than is strategy or compensation. Women also say culture matters to them more than do men, and that it guides their actions and employment behavior more. Yet women are more likely than men to be critical of their employing organization’s culture and leaders, stating more often than men that the culture needs to change and that their leaders fall short of expectations. Women also claim, more often than men, that they do not feel fully engaged and supported in the organization’s hiring process.

Other research on socio-linguistics shows that women play very different roles than men in generating innovative language (Labov 1990).  Samawi (2021) claims that women lead 90% of linguistic change.  McWhorter (2022) summarizes: “When language changes, it’s often women who start doing the new thing first. Women as early linguistic adopters is what happened with uptalk — intoning statements as questions, something increasingly more gender neutral — as well as something as quotidian as the gradual shift to using “has” instead of “hath.” Baker (2013) quotes linguist Mark Liberman noting that “women are generally about a generation ahead of men in most cases of language change” (see also Labov 2001, 2002).

The innovative role women play in linguistic change has not been explicitly connected to organizational culture, to our knowledge. But, we suggest, the role may offer an important set of links between gender and culture. To do so requires that we assume organizational culture operates similarly to societal culture with respect to language, an assumption that appears reasonable but is unexplored.

If applicable, then the sociolinguistic research implies that women’s responses to official language from above may be part of the reason why women are sometimes seen as more compliant and less assertive within organizations.  Moreover, the fact that women lead in guiding language change from below suggests that they play a central, if unrecognized, role in cultural development and maintenance: Women frame and interpret the culture.

These observations suggest that, at a minimum, leaders initiating culture change should consult with women early in the process. Women will likely have views on the current and proposed cultures and these should be taken into account. Ignoring their concerns runs the risk of creating oppositional forces, and influential ones at that. Needless to say, if you are leading a change effort, you do not want employees generating innovative language that mocks or otherwise undermines the cultural initiative.

More proactively, women’s role in linguistic change potentially offers a great opportunity. Women might be intentionally used by executives and other leaders to drive cultural change. Why not enlist women as informal cultural change leaders? All things equal, the impact and effectiveness of the change may be greater if women rather than men assist as informal leaders. Not only will the visible and active behaviors of female informal leaders impel cultural change, as Katzenbach (2018) and others suggest. But women’s central role in linguistic innovation should produce a less visible, yet perhaps more profound, impact on the language infrastructure supporting the organization’s culture. Women are more likely to come up with novel words and expressions about what is going on culturally, and they exert influence in spreading these words and expressions.

We plan to conduct experimental research on these ideas. We will discuss our experimental research designs and what we hope to learn. Ideally, we will present some preliminary findings.

 

Survey of working US men and women about their perceptions, beliefs and experiences regarding culture at their employing organization.

"Exposition and essentialism: Authenticity in the craft-based microdistillery movement," (with J. Cameron Verhaal)

Academy of Management Annual Meetings, Boston, August 2019.

"Generating authenticity in automated work," (with Arthur S. Jago and Mariana Lin)

Academy of Management Annual Meetings, Boston, August 2019.

"Authenticity and institutional context: China," (with Mi Feng, Qiong Heyuanqiong, Kieran O’Connor and Lihua Wang)

Presented at the Academy of Management Meetings, Chicago, August 2018. This paper explores how and when the institutionalized classification system for products (or services) in a specific market domain affects perceptions and demand for authenticity. We argue that “type” authenticity presupposes a well-established and taken-for-granted classification system for a product or service. In market domains with such systems, individuals will place greater value on products or markets that exhibit high type authenticity, and craft, moral, or idiosyncratic authenticity will be less salient. By contrast, in market domains without institutionalized classification systems, individuals will prioritize craft or moral or idiosyncratic authenticity over type authenticity. To test these arguments, we conducted experiments and a survey in China where we asked participants to express preferences and make choices about products described to evoke various types of authenticity. We also ask these individuals to assess the authenticity of the producers as well as their willingness to pay for associated products. Specifically, we test the arguments with data on the appeal of various fictitious producers of leather handbags and green tea among Chinese individuals. While the leather handbag is known in China, it is not highly institutionalized whereas white tea is. The findings generally support our hypotheses.

Comments on the Dark Side of Authenticity

Symposium Commentary. Presented at the Academy of Management Meetings, Chicago, August 2018.

Irwin Award ceremony

From the presentation of the Irwin Award, Academy of Management, 2017

Panel on Authenticity

Academy of Management Meetings, 2017.

"Authentic Kitsch? Donn, Vic and the Emergence of the Tiki Bar Social Category," (with Dennis Ray Wheaton)

Academy of Management Meetings, Anaheim, August 2016.

"Authentication: Self-Proclamations and Audience Perceptions" (with Balázs Kovács and David Lehman)

Workshop on Organizational Ecology, Barcelona, Spain, July 2014.

"On the evaluation of authenticity by audiences and the supply of authenticity by organizations"

Medici Summer School in Management Studies, Bologna, Italy, June 2015.

Stanford GSB Affiliations

  • Faculty member Organizational Behavior Group, Stanford GSB 2000–present

Stanford University Affiliations

  • Professor (by courtesy) Department of Sociology 2000–present

Service to the Profession

Editor or Editorial Board

  • Co-Editor, Industrial and Corporate Change, 2000-present
  • Departmental Editor (Organization Design and Management), Management and Business Review, 2021-present
  • Editorial Board, Organization Studies, 2003-2015
  • Editorial Council, Stanford Social Innovation Review, 2002-2008
  • Editorial Board, Organization Science, 2004-2015
  • Consulting Editor, Sociological Science, 2013-2016
  • Editorial Board, California Management Review, 1988-2005
  • Editorial Board, Journal of Law, Economics and Organization, 1989-1997
  • Associate Editor, American Sociological Review, 1989-1991; 1994-1996
  • Consulting Editor, American Journal of Sociology, 1990-1994
  • Editorial Board, European Sociological Review, 1990-1994
  • Editorial Board, Administrative Science Quarterly, 1983-1989
  • Advisory Editor, Sociological Methodology, 1984-86
  • Board of Reviewers, Industrial Relations, 1987-2000

Advisory Board

  • International Academic Advisory Board, Russian Management Journal, 2004-present
  • Advisory Board, Evolutionary Theories in the Social Sciences Web Page (www.etss.net), 1999-present
  • International Advisory Panel, School of Business, National University of Singapore, 2008

External Affiliations

  • Chair (part-time), Durham Business School, Durham University, Durham, U.K. (2004-19)

In the Media

Insights by Stanford Business

January 04, 2023
Brands of all kinds that want to appear authentic must show consumers a genuine investment in their craft.
October 17, 2022
Getting a big award may inspire artists to experiment. Yet the also-rans hear another message.
August 17, 2022
In this episode, Professor Glenn Carroll and his colleague Michael Arena discuss innovation in a hybrid work environment.
July 11, 2022
Here’s a list of shows to add to your summer listening.
July 07, 2022
The latest books from Stanford GSB faculty and lecturers.
July 06, 2022
Five lessons in five minutes: Professor Glenn Carroll shows how to create a strong culture within a team.
May 05, 2022
Researchers found that origin stories changed how people viewed AI agents’ work.
January 15, 2021
Learning to construct, debate, and communicate a logically valid argument is an essential pillar in making great strategy.
August 08, 2019
Focusing on craftwork and tradition works better than talking about moonlight and tea gods.
December 05, 2017
15 Stanford business professors recommend books for those long winter nights.
November 06, 2017
Why the emergence of a now-ubiquitous food category can’t be explained by existing marketing theories.
December 06, 2016
Reading recommendations from the Stanford GSB community.
August 23, 2016
A professor discusses his decades of research into the origins, advantages, perils, and future of “authentic” branding.
April 30, 2015
Those in the know share where to go to learn more about reward and related topics.
April 30, 2015
Five Stanford scholars share their insights on the topic of reward.
September 02, 2014
When it comes to choosing a restaurant, consumers often value “the real thing” more than cleanliness.
July 15, 2014
New research says start-up activity declined after the handover, compared to what it should have been had things remained the same.
June 03, 2014
Researchers find that when consumers assess products, they really want the real thing.
January 29, 2014
New research explores the impact of gay-owned businesses on anti-discrimination laws.
October 01, 2013
A game-changing idea can win or lose depending on how quickly the consumer “gets” it.
October 01, 2006
A scholar explains why it is critical to understand companies' norms, beliefs, and values.
August 01, 2002
Researchers explain how industries dominated by large firms actually create an environment where smaller specialists can thrive.
August 01, 2002
Researchers in the growing field of organizational ecology say it's vital to look at the entire life cycle of the business, including the failures.

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December 06, 2022
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