Global Supply Chain Management Forum

Gap's Progress on Corporate Social Responsibility
Dan Henkle, Senior Vice President of Social Responsibility at Gap Inc.
In this talk, Dan Henkle discusses the company's ethical sourcing program, including efforts around monitoring, capacity-building, stakeholder engagement, and community investors throughout the supply chain.

Boosting Profits through Social Responsibility
Hau Lee, Professor, Stanford Graduate School of Business
In addition to speed and efficiency, superior supply chains must adopt Agility, Adaptability, and Alignment (AAA). In this keynote, Hay Lee highlights examples of companies that have AAA socially and evironmentally responsible practices and that have enjoyed stronger business performance as result. Lee's article,"The Triple-A Supply Chain," was the second place winner of the McKinsey Award for the Best Paper in 2004 in the Harvard Business Review.

Strengthening the Links in Your Chain: Strategies for Improving Product Saftey
A panel discussion featuring: Mark Dwight, Rickshaw Bagworks; Carol Welsh Gray, Raising A Reader; Kevin O'Marah, AMR Research; Frederick Schilling, Dagoba Organic Chocolate; Sonia Syngal, Gap Inc.
In this panel, entrepreneurs detail how they traced product safety problems to their suppliers, rectified the errors, and rode through such crises to stay in business. The key ingredient to solving and preventing such problems, the panelists stress, is maintaining good relationships with suppliers.

Whatever it Takes: Supply Chain Social and Environmental Entrepreneurship
A panel discussion featuring: Priya Haji, World of Good Inc.; Shawn Rosenmoss, San Francisco Department of the Environment; Chris Van Dyke, Nau Inc.
These three entrepreneurial leaders share how they applied fresh approaches to social and environmental responsibility to improve their business. Topics discussed included fair trade, sustainable design, green purchasing, and public/private partnerships.

Social and Environmental Responsibility at HP
Tony Prophet, Personal Systems Group, Worldwide Supply Chain Operations, HP
Tony Prophet reviews HP's long-standing support of a SER supply chain at every stage of the product life cycle, from product design and manufacturing to end-of-life product take-back. This includes HP's leadership role in the Electronic industry Code of Conduct (EICC). He will also highlight some specific examples of how promoting responsible business practices to improve social and environmental conditions is a competitive business advantage for HP.

Encouraging Sustainability in the Specialty Coffee Industry
Willard Hay, Starbucks
In this opening keynote of the conference, Willard (Dub) Hay discusses Starbucks' approach to integrating corporate social responsibility into its supply chain, examining Starbucks' responsible coffee buying guidelines and C.A.F.E. practices. He will explore why and how the C.A.F.E. Practices program was developed, as well as what has been accomplished to date and what goals or challenges remain.

21st Century Leadership
Lawrence Jackson, Former President and CEO Global Procurement, Wal*Mart
In this closing keynote, Lawrence Jackson shares his unique perspective on how Wal*Mart is attempting to completely change how supply chain stakeholders interact, and address why environmental responsibility is such a pressing issue at Wal*Mart. He also gives his very candid opinions surrounding the obstacles businesses have faced, and what he views as the huge challenges that lay ahead concerning social and environmental issues.

Environmentally Friendly Supply Chains
A panel discussion featuring: Dean Edwards, Kaiser Permanente; David Jones, EPA; Jeff Mendelsohn, New Leaf Paper
Buyers and procurement professionals have more power than ever to exert pressure on suppliers to provide green products. Businesses are also partnering with government and nonprofits to create change in this arena. How do you communicate with suppliers on environmental innovation? Executives from an HMO, a government agency, and an entrepreneurial company share successes in greening the supply chains.

Measuring the Business Case for Corporate Social Responsibility
A panel discussion featuring: Bethany Heath, Chiquita Brands International; Michael Jarvis, World Bank; Mike Loch, Motorola.
Companies around the world are trying to figure out how to evaluate their performance--as well as that of their suppliers--on a host of corporate social responsibility (CSR) dimensions in areas such as diversity, community development, and environmental issues. How can CSR influence business initiatives and the value of CSR efforts be measured? Managers from Chiquita, Motorola, and the World Bank share lessons and resources.

Electronics Industry: The Business Case for Collaboration
A panel discussion featuring: Gráinne Blanchette, Solectron Corporation; Edna M. Conway, Cisco; Judith Glazer, Hewlett-Packard; and Danielle Harder, Microsoft.
The electronics industry is on the forefront of the movement to improve socially and environmentally responsible performance across manufacturing and supply chains. What is the business case for such collaboration? What are the challenges? Why has the electronics industry been particularly successful in this regard?