Organizational Behavior

Ed Catmull and colleagues
It can be easy to trust too quickly, especially when a leader is affable, has an impressive résumé, and tells you what you want to hear. In 30 years of surveying senior executives, social psychologist Roderick Kramer has found that 8 out of 10 report being burned at least once because they trusted...
A t-shirt says "I love my job"
We’ve all seen by now how big data and analytics play out in consumer-facing industries, in which consumer behavior is now tracked and measured better than ever. But quietly, behind the scenes, there is a revolution also taking place within the workplace itself. Thanks to the widespread adoption...
A message says "Move Fast and Break Things" in a Facebook HQ stairwell
Despite the romanticized image of billion-dollar paydays for founders of tech firms, taking the leap into entrepreneurship is fraught with risk. So then why do so many workers give up the security of a steady paycheck and strike out on their own? Researchers have pondered that question for some...
Alibaba headquarters
Chinese companies are going public in a big way. Alibaba Group, already the world’s biggest online retailer, is expected to hold this month what may well be the biggest initial public offering yet. And since Chinese regulators lifted a yearlong moratorium on IPOs, scores of other companies are...
A cook at his restaurant in Hong Kong.
Consumers have a well-documented and growing attraction to products and services they see as “authentic,” and research shows they place a higher value on such businesses. But how far are they willing to go to gain a real experience? New research by Stanford Graduate School of Business professor...
Starbucks CEO Howard Schultz
Stanford Graduate School of Business will launch a massive open online course on September 15, 2014 to help business leaders grow their organizations without falling prey to common pitfalls. In this free five-week course called “Scaling Up Your Venture Without Screwing Up,” Stanford faculty...
Google self-driving car.
Running a company in an industry driven by fast-paced innovation typically requires putting decision-making powers in the hands of employees at various levels, not just top-level managers. “If your industry is very innovative and your customer and product are changing all the time, it’s very hard...
A football player throwing a Hail Mary pass.
In a results-driven world, corporate executives often live and die by the sword. They earn huge bonuses when profits are climbing, and they can lose their jobs quickly if results turn sour. But when a company plunges into a true crisis, new research suggests that offering executives the right kind...
Richard Nixon with NASA Administrator Dr. James C. Fletcher
Trust can be a good thing in business: If you as an Apple employee in the Steve Jobs era believed in his brilliance as an innovator, for example, you’d feel more committed to the decision to develop a tablet device that did not yet exist. Trust is a way to have friction-free relationships by...
Kenneth “Hap” Klopp
In 1968, Kenneth “Hap” Klopp acquired The North Face – then two small stores, one in San Francisco and one in the Old Barn at Stanford – and turned it into a global apparel business that he ran for 20 years. He also became the executive chairman of Cocona, a nanoparticle company that makes fibers...

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