Organizational Behavior

Richard Nixon with NASA Administrator Dr. James C. Fletcher
Trust can be a good thing in business: If you as an Apple employee in the Steve Jobs era believed in his brilliance as an innovator, for example, you’d feel more committed to the decision to develop a tablet device that did not yet exist. Trust is a way to have friction-free relationships by...
Kenneth “Hap” Klopp
In 1968, Kenneth “Hap” Klopp acquired The North Face – then two small stores, one in San Francisco and one in the Old Barn at Stanford – and turned it into a global apparel business that he ran for 20 years. He also became the executive chairman of Cocona, a nanoparticle company that makes fibers...
Women waving scarves in Hong Kong
When the British transferred Hong Kong back to the Chinese in 1997, it ranked as one of the most significant political transformations in modern history. Since then, the effects of the transition have been scrutinized by economists, diplomats, political activists, and journalists. Until now,...
Larry Ellison
Larry Ellison towered again among the top ranks of the highest-paid CEOs in 2013 with total compensation of $78 million. He is in plentiful company. Sixty-five chief executives took home annual pay of more than $20 million last year. What prompts boards of directors to grant such astounding sums?...
Carlos Ghosn
Imagine it’s your first day on the job as chief operating officer of a global manufacturing company in a foreign country. You don’t speak the language, you don’t know where the company’s plants are located, and you don’t even know how to make a phone call. That’s what it was like for Carlos Ghosn...
Sanofi-Aventis CEO Chris Viehbacher and Genzyme CEO Henri Termeer
Here’s a tip for those who like to predict corporate takeovers: Look for companies where the chief executive is turning 65. Not 63, mind you. And not 67. The magical moment for mergers is specifically the traditional retirement age of 65. A new paper coauthored by Dirk Jenter, associate professor...
employees and managers talking
Sometimes, when a CEO addresses his or her employees, less is more. That’s what Nir Halevy, a Stanford Graduate School of Business professor, found when he and Yair Berson, a professor at Bar-Ilan University in Israel, examined the way in which leaders — whether they are country presidents, chief...
Ajay Banga
After nearly 30 years of experience at global enterprises including Nestlé, PepsiCo, and Citicorp, Ajay Banga landed the top job at MasterCard in 2010. Five years later, MasterCard’s stock has more than tripled to $70 a share, while net income increased from $5.5 billion in 2010 to $8.3 billion in...
Shaquille O'Neal and Kobe Bryant
We know dysfunctional conflict when we see it, from boardroom brawls to teams whose members spend so much time in their silos sniping at each other that they get nothing done. But how do conflicts start, and, more mysteriously, how do they infect an entire group on such a grand scale? These are...

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