3rd Street Youth Center & Clinic
3rd Street Youth Center & Clinic
San Francisco, CA
Round –Spring-Summer 2017
Project Location –San Francisco, CA
Project Type –Fast track
Project Focus –Board Relations, Marketing & Communications
Organization Type –Children, Youth & Families
Founded in 2005, the mission of 3rd Street Youth Center and Clinic (3YCC) is to help youth from Bayview Hunters Point make healthy and safe decisions that improve their physical, emotional, and social health, empowering them to become successful, engaged adults. The clinic is a satellite health clinic of San Francisco Department of Public Health’s (SFDPH) Southeast Health Center, and it will be joining SFDPH’s Community Health Programs for Youth, a consortium of youth clinics. 3YCC has become a community cornerstone by providing youth with a safe, nurturing, and accessible place to get essential physical and mental health care, as well as wellness services. It offers leadership programs, a small recording studio, and confidential individual and family counseling services on-site and at local schools.
Since its inception, 3YCC has been fiscally sponsored by Larkin Street Youth Services. Larkin Street provides a human resources department, as well as financial oversight, auditing, and insurance; in return, Larkin Street receives an 11% fiscal sponsorship fee on every dollar raised by 3YCC, over $90,000 this year. 3YCC would like to become independent, primarily to facilitate decisions on growth of programming and staff, which will require growing a financial reserve. Simultaneously, 3YCC is looking to fund expansion of:
- training services,
- staff and hours,
- and locations and/or administrative office space.
3YCC has demonstrated its impact on the community and is committed to expanding its role and reach, but it is limited by its budget. The current Board, which has ten members, does not have high visibility and/or networks to significantly expand fundraising revenue.
The ACT team was asked to develop specific recommendations for how the 3YCC Board can move from a reactive Advisory Board to a proactive Working Board.
The project consisted of two main phases – landscape assessment and best practices capture. In the first phase, the ACT team individually interviewed each of the ten current 3YCC Advisory Board members to understand what was working and what could be improved. Based on the Board members’ feedback, the ACT team shared the themes of its findings with the client at the interim review to ensure they were aligned with the project focus moving forward.
In the second phase, the ACT team talked to four experts who all had many years of highly relevant experience on multiple nonprofit and for-profit Boards to gather their input on how the 3YCC Board could best charge their impact. Ahead of each conversation with these four experts, the ACT team confidentially shared the landscape assessment research results and existing 3YCC Board responsibilities & action plan documents.
The ACT team recommended seventeen specific action steps to enable the 3YCC Board to become a more proactive Working Board. Top-line, it was recommended that the Board could increase their impact by:
- clarifying their vision, milestone deliverables, and roles/responsibilities;
- and significantly increasing their individual ownership and responsibility.
Final Report Outline
- Project methodology
- Themes from landscape assessment
- Best practice recommendations
- Closing thoughts
- Addendum: ideal profiles for additional BOD members