Child Haven

Child Haven

Fairfield
Round –
Fall-Winter 2020
Project Type –
Full team
Project Focus –
Board Relations, Organizational Development, Strategic Planning
Organization Type –
Children, Youth & Families, Health, Human Services
Organization

For the past 25 years, Child Haven, a nearly $3M operation, has been a partner of the Behavioral Health Division of Solano County, offering mental and behavioral health services primarily to young children and their families. A large percentage of their participants are involved in the child welfare system, are from communities of color, and/or are from low-income communities. In 2016, Child Haven expanded its programs and services to include a Comprehensive Assessment, Research and Evaluation (CARE) Clinic, which offers mental, developmental, and behavioral health services, as well as speech and language, auditory processing and occupational assessments for children ages 3-6.

For the past ten years Child Haven has also been funded by the California Office of Emergency Services, offering child abuse treatment services, which consist of counseling, case management, and advocacy services for children and youth who are victims of crime. In addition, they are a contractor with First 5 Solano County, offering evidence-based parent education courses through the Triple P program (Positive Parenting Program). Most recently, Child Haven was awarded a new grant to offer supervised visitation to children of families experiencing high-conflict that are referred by the family courts.

Issue

How can a new, mission-aligned strategic plan help Child Haven continue to deliver the services the community needs and build a culture of accountability while remaining financially sustainable?

Situation

Child Haven’s last strategic plan was prepared in 2017 and its ED and board of directors is ready to develop a plan for the next three years. Although Child Haven's executive director is relatively new (since December 2019), she's a seasoned nonprofit CEO who has developed a strong relationship with the organization's board and staff.

Project Objectives

Child Haven would like an ACT project team to help develop a strategic plan. The planning project should address the following questions:

  • Are there services Child Haven is providing that no longer fits within its mission?
  • Are there other services that could be added that more closely align with its mission?
  • What are the mental, behavioral, developmental health needs of the community?
  • How does Child Haven create a culture of staff support and accountability at all levels?
  • How does Child Haven ensure its future financial success?
  • What expertise is needed on the board to help achieve its mission?
Useful Items

This is a Full Team project:

  • Scope: High-priority organizational challenge involving strategy or management
  • Team Size: 5-7 consultants, 1-2 project leaders
  • Project Duration: 6 months
  • Estimated time Contribution: Team member: 3-4 hrs/week, Project leader: 5-6 hrs/week

Read more about the Full Team Project Consultant role and the Project Leader role.