Glenn Carroll’s research addresses questions about organizations, strategic management, and industrial evolution. His most recent project studies socially constructed authenticity – how consumers and others value authenticity, how consumers search for authenticity in products and services, and how consumers interpret organizational behavior and structure as reflecting authenticity.
Glenn Carroll teaches both executives and MBA students. With executives, he has taught in many programs, including most prominently several high-level custom executive education programs for global Fortune 50 companies, including currently the General Motors' "Transformational Leadership Program" (five cohorts so far) and previously Caterpillar's "Digging Deep" (four cohorts) and "Powering the Future" (two cohorts) programs. Approximately a year long, these programs typically engage a cohort of top and high potential executives in multiple modules taught at various locations throughout the world. The programs review, apply and integrate basic principles of management including critical analytical thinking, innovation and adaptiveness, personal leadership, strategy, supply chain, institutional analysis and organizational design. The programs culminate in high-profile action projects that intend to impact current and future corporate performance. Designed and directed by Carroll (and colleagues), GM's program is soon enrolling its fifth cohort of executives; Caterpillar's programs ran for six cohorts. With MBA students, Carroll currently teaches an MBA elective course on Leading Through Culture. He has also taught Critical Analytical Thinking, Organization Design and Strategy in MBA programs and Executive Education programs. Carroll's classes typically involve the application of theoretical ideas to real-world settings and managerial problems. He has supervised a number of business cases, including companies such as Caterpillar, Nike, GlobeOp, Coppersea, Attune Foods, Illy Caffe, Cocoa Pete’s, Wind River Systems, the American Heart Association, Agilent Technologies, Dreyer's Grand Ice Cream, American Craft Brew International, and the Mendocino Brewing Co.