Publications

In repeated principal-agent problems and games, more outcomes are implementable when performance signals are privately observed by a principal or mediator with commitment power than when the same signals are publicly observed and form the basis…

Effective load balancing lies at the heart of many applications in operations. Frequently tackled via the balls-into-bins paradigm, seminal results established the power of two choices in load balancing: a limited amount of costly flexibility…

Incidental waits are an unavoidable element of the consumer experience on any digital platform. Firms typically utilize no animation or single-speed, repeated animations during these waits. How might the use of such animations and their visual…

We study the impact of Generative Artificial Intelligence (GenAI) in Chile, focusing on opportunities for task acceleration-specifically, the reduction of execution time for tasks within the hundred most common jobs in the country, corresponding…

Moral outrage in response to scandals involving powerful figures has become commonplace in modern life. These instances suggest that moral outrage may be disproportionately directed upward toward those with power over others. However, it remains…

In this paper, we examine biases arising in A/B tests where firms modify a continuous parameter, such as price, to estimate the global treatment effect of a given performance metric, such as profit. These biases emerge in canonical experimental…

Geoeconomics is the use of a country’s economic strength to exert influence on foreign entities to achieve geopolitical or economic goals. We discuss how concepts of power in the political science and economics literature can be used to guide…

Vocational interests are an important factor in individuals’ career choice and development. However, current understanding about the vocational interests of sexual minorities is underdeveloped. Using data from 31,348 men and 59,715 women (N = 91,…

We study strategic trading by a blockholder who may both monitor a firm and trades its shares over time. We study the effects of the blockholder having access to private information. In the presence of private information, the blockholder faces…

We consider a retailer running a switchback experiment for the price of a single product, with infinite supply. In each period, the seller chooses a price from a set of predefined prices that consist of a reference price and a few discounted…

We use administrative corporate tax data from the IRS to study a particular form of tax avoidance for US multinational corporations (MNCs). This strategy relies on cost sharing agreements (CSAs), which govern joint R&D efforts conducted with…

We assess Euro Area financial integration correcting for the role of “onshore offshore financial centers” (OOFCs) within the currency union. The OOFCs of Luxembourg, Ireland, and the Netherlands serve dual roles as hubs of investment fund…

We investigate whether the mix of financial covenants in debt contracts allows lenders to screen borrowers based on their private information about their future risk-taking intentions. Consistent with adverse selection theories, we predict and…

We solve a multi-stage real options model of litigation that embeds extant frameworks from the literature. The characterization of filing a lawsuit as a compound option permits a novel analysis of real-world phenomena. Heightened…

This paper investigates decision-making in A/B experiments for online platforms and marketplaces. In such settings, due to constraints on inventory, A/B experiments typically lead to biased estimators because of interference; this phenomenon has…

While most marketing studies have focused on what salespeople say, less is known about the persuasiveness of how they say it, particularly in the distinct contexts of customer acquisition and retention. This research investigates how salespeople’…

Two-sided platforms rely on their recommendation algorithms to help visitors successfully find a match. However, on platforms such as VolunteerMatch, which has facilitated millions of connections between volunteers and nonprofits, a sizable…

We study how enhanced internal communication technology influences firms’ internal information production. By developing a model with a headquarters manager and several divisional managers, we formalize two competing economic forces—information…