Research by the Value Chain Innovation Initiative

We support rigorous research that is immediately applicable to real-world situations related to the choices and challenges faced by today’s global value chain leaders.

Projects may be structured as theoretical or model-based research, empirical research, or detailed field-based studies in any the following themes:

  • Electronic commerce
  • Global trade dynamics
  • Retail supply chains
  • Agricultural value chains
  • Data-driven decision-making
  • Electronic marketplaces
  • Omnichannel fulfillment and logistics
  • Service value chains
  • Product digitization
  • Shared value chain strategies
  • Social media in the value chain
Publication Search
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Journal Article

Responsible Sourcing in Supply Chains

Ruixue Guo, Hau L. Lee, Robert Swinney
Management Science September2016 Vol. 62 Issue 9 Pages 2722-2744.

We analyze the sourcing decision of a buyer choosing between two supplier types: responsible suppliers are costly but adhere to strict social and environmental responsibility standards, whereas risky suppliers are less expensive but may…

White Paper

U.S.-to-China B2C E-Commerce: Improving Logistics to Grow Trade

Hau L. Lee, Barchi Gillai, Yiwen Chen, Sonali Rammohan
Value Chain Innovation Initiative August2016

The U.S.-to-China business-to-consumer e-commerce market, a large and expanding trade corridor, presents a sizable opportunity for U.S. merchants and logistics providers to grow their business. Several new logistics models developed by merchants…

White Paper

Technological Disruption and Innovation in Last-Mile Delivery

Hau L. Lee, Yiwen Chen, Barchi Gillai, PhD, Sonali Rammohan
Value Chain Innovation Initiative June2016

Technology is driving a heightened level of innovation in product and service offerings in the last mile parcel delivery market, and is transforming the way delivery providers interact with their customers. Customers have ever-increasing demands…

Case

Frontier Services Group: Building a Pan African Logistics Provider (A)

Hau L. Lee
2016

In June 2015, Peter Phillips, Chief Operating Officer of Frontier Services Group (FSG), was preparing an update for the board on how operations would support the company’s new strategy. Given the ongoing decline in the price of oil and the…

Journal Article

Systematic Motorcycle Management and Health Care Delivery: A Field Trial

Kala Mehta, Francois Rerolle, Sonali V. Rammohan, Davis C. Albohm, George Muwowo, Heidi Moseson, Lesley Sept, Hau L. Lee, Eran Bendavid
American Journal of Public Health November122015

In rural areas of resource-poor countries, basic access to health workers, medicines, and supplies is often stalled by the poor condition of health transportation. Social enterprise Riders for Health strengthens African health supply chains by…

Journal Article

Carrots or Sticks? Improving Social and Environmental Compliance at Suppliers Through Incentives and Penalties

Angharad H. Porteous, Sonali V. Rammohan, Hau L. Lee
Production and Operations Management September2015 Vol. 24 Issue 9 Pages 1402–1413.

Firms are increasingly looking to eradicate social and environmental non-compliances at their suppliers in response to increasing regulations, consumer demand, potential for supply chain disruptions, and to improve their social, environmental,…

Academic Publication

Supply Chain’s New Role in Protecting IP

Barchi Peleg-Gillai, Sonali Rammohan, Hau L. Lee
Supply Chain Management Review January2015

Intangible assets and intellectual property (IP) are increasingly important in today’s knowledge-based economy. Yet, all too often protection of a company’s intellectual capital is controlled by the legal department, with most companies failing…

Case

Everything is Connected: A New Era of Sustainability at Li & Fung

Hau L. Lee
2015

Li & Fung Limited (LF), a Hong Kong-based multinational, was a global leader in consumer goods design, development, sourcing, and distribution.  LF managed the entire supply chain for retailers and brands around the world by working with a…

Academic Publication

Transforming Access and Delivery of Essential Medicines

Lesley Sept, Sonali Rammohan
The Socially and Environmentally Responsible Supply Chains Program 2015

This presentation is an overview of supply chain best practices that can improve health access and delivery in emerging economies.

Academic Publication

Maturity in Responsible Supply Chain Management

Angharad H. Porteous, Sonali V. Rammohan, Shoshanah Cohen, Hau L. Lee
Stanford Global Supply Chain Management Forum December42014 Pages 14.

Today’s multinational companies are held to myriad social, environmental, and ethical standards in their supply chains. But despite efforts at monitoring, buyers routinely face challenges when working with suppliers to meet and exceed standards.…

Journal Article

Using Fairness Models to Improve Equity in Health Delivery Fleet Management

Jessica H. McCoy, Hau L. Lee
Production and Operations Management June2014 Vol. 23 Issue 6 Pages 965–977.

Inefficiency and inequity are two challenges that plague humanitarian operations and health delivery in resource-limited regions. Increasing capacity in humanitarian and health delivery supply chains is one option that has the potential to…

Academic Publication

Similarities in Managing Supply Chain Sustainability and Intellectual Property

Hau L. Lee, Barchi Gillai, Sonali V. Rammohan
Stanford Initiative for the Study of Supply Chain Responsibility March2014 Pages 16.

Over the last few years, a growing number of companies have put increased attention on issues related to social and environmental responsibility. As part of this trend, they have been gradually moving away from sole reliance on audits, and…

Case

Experian MicroAnalytics Accelerating the Development of Mobile Financial Services in Developing Markets

Hau L. Lee
2014

As the world population exceeded 7 billion by the end of 2011, various agencies working to alleviate poverty had come to a general consensus that pure charity was not a sustainable solution. In the absence of venture capital and angel investors…

Case

Mekelle Farms Poultry Entrepreneurship in Ethiopia

Hau L. Lee
2014
After deciding to transform a former government-owned poultry farm in Ethiopia, two American business partners encounter challenges related to input costs, inventory management, delivery, government relations, and other key challenges that are…
Academic Publication

Nike's Strategy to Improve Conditions in its Global Supply Chain – A Case Study

Angharad Porteous, Sonali Rammohan
Stanford Initiative for the Study of Supply Chain Responsibility (SISSCR) November2013

Nike’s approach to managing supplier responsibility has greatly evolved since the 1990s, when the media uncovered claims of child labor, underpaid workers, and poor working conditions in several Asian countries. This report explores how Nike’s…

Academic Publication

Responsible Supply Chain Practices and Performance

Barchi Gillai, Angharad H. Porteous, Sonali V. Rammohan, Hau L. Lee
Stanford Initiative for the Study of Supply Chain Responsibility November2013 Pages 15.

Despite multinational firms’ continued investments in factory audits and other practices aimed at tackling social and environmental issues in their supply chains, lapses in employee labor standards, health and safety standards and environmental…

Academic Publication

B2B Integration: Business Value and Adoption Trends

Barchi Gillai, Tao Yu
Stanford Global Supply Chain Management Forum June2013

An increasingly demanding business environment, combined with more complex and distributed supply chains, have led a growing number of companies to take steps to improve electronic communication capabilities and B2B collaboration. Part 2 of this…

Academic Publication

B2B Managed Services: Business Value and Adoption Trends

Barchi Gillai, Tao Yu
Stanford Global Supply Chain Management Forum March2013 Pages 40.

In today’s global and often fragmented market, Business-to Business (B2B) capabilities are critical for successful collaboration with supply chain partners, significantly improving business efficiency and quality of the information exchanged.…

Case

McDonald's India: Optimizing the French Fries Supply Chain

Hau L. Lee
2013
Before opening its first store in India in 1996, McDonald’s spent six years building its supply chain. During that time, the company worked to successfully source as many ingredients as possible from India. However, French fries (“MacFries”) were a…
Case

PCH International (B) Supply Chain Solutions Take Off

Hau L. Lee
2013

This is an update to GS-61, describing developments at the company through 2011, including a major acquisition, distribution in China, and an initiative to cultivate start-ups that might grow into future clients.

Book Chapter

Innovative Logistics in Extreme Conditions: The Case of Health Care Delivery in Gambia

Hau L. Lee, Sonali Rammohan, Lesley Sept
Handbook of Global Logistics Springer November2012 Pages 297-322.

For millions of people across Africa, health interventions such as vaccines, HIV counseling and treatment, and other public health expertise are out of reach. Barriers to health care can include shortage of health personnel, scarcity of medicines…

Academic Publication

The Pharmaceutical Supply Chain

Barchi Gillai
Stanford Global Supply Chain Management Forum June2012

Laws, regulations, and enforcement have controlled drug counterfeiting the United States, but there is growing evidence of organized groups profiting from drug counterfeiting. The practice of inference, using evidence rather than opening outer…

Journal Article

Incentivizing Sustainability in Your Chinese Supply Chain

Hau L. Lee, Erica Plambeck, P. Yatsko
The European Business Review May2012
Journal Article

Information Transmission and the Bullwhip Effect: An Empirical Investigation

Robert Bray, Haim Mendelson
Management Science March92012 Vol. 58 Pages 860-875.

The bullwhip effect is the amplification of demand variability along a supply chain: a company bullwhips if it purchases from suppliers more variably than it sells to customers. Such bullwhips (amplifications of demand variability) can lead to…

Riders for Health

Research Brief

The systematic management of motorcycles used by healthcare workers improved health ministry system performance in Zambia.

Interactive Map

GPS trackers monitoring healthcare workers’ motorcycle trips were used to develop detailed maps of dirt paths.