FreshToHome in 2022: No Jugaad (No Shortcuts)
This case follows Shan Kadavil, the co-founder and CEO of FreshToHome, as he assesses the growing diversity of investments being made by his team. FreshToHome is a technology-enabled platform that connects fishermen directly with customers, eliminating intermediaries and guaranteeing product quality and traceability. To achieve their mission, the company has invested heavily in advanced technology and operations to optimize the supply chain, reduce waste, and offer competitive prices.
This case highlights the balancing act required by Kadavil as he aims to maintain the company’s core mission while fostering growth and adapting to an ever-evolving competitive landscape (including both online players and traditional offline retailers and local vendors) FreshToHome must also navigate logistical issues and cultural differences when expanding geographically into new markets.