System-to-System Integration at Nokia Mobile Phones

By Seungjin Whang, Barchi Peleg
In 2004, Nokia was a leader in the telecommunications industry. Since 1995, Nokia Mobile Phones (NMP) had made major investments in supply chain management. In an effort to manage the transition from analog to digital technology and keep pace with accelerated market growth, the unit moved from a functionally-driven organization to a process-oriented organization. A new global organization structure was created to promote greater visibility across the supply chain, common processes were established across all regions, and planning was centralized on a global basis. The group also implemented new supply chain-related technology and began collaborating more directly and proactively with its suppliers.
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