Leadership Excellence and the "Soft" Skills: Authenticity, Influence and Performance

Leadership Excellence and the "Soft" Skills: Authenticity, Influence and Performance

2004Working Paper No. 1999

While leaders need analytical competencies such as those associated with strategy, finance and all the planning processes, research on Emotional Intelligence (as reported by Goleman, "What Makes a Leader?", HBR, 1998) suggests it is increasingly the "soft" skills that differentiate those who are highly successful from those who just get by. This shift in emphasis is largely due to a series of fundamental changes in organizations over the past decades.

Keywords
power and influence, leadership