Industry Note on Supplier Relationship Management (SRM) Software

By Andrea Higuera, Charles Holloway
2002 | Case No. OIT30
The purpose of this Industry Note is to provide an overview of the market for Supplier Relationship Management (SRM) Software and to understand the issues that executives face in utilizing software to help manage supplier relationships. This note first provides an overview of the enterprise applications market and the evolution of Supply Chain Management (SCM) Software. Then, it provides greater detail on the market for SRM software, the major players in the market, and the benefits and challenges of implementing an SRM system.
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