Sunrun Faces Net Energy Metering 3.0

By Nate Schlein, Steven Callander, Josh Richman
2024 | Case No. P107 | Length 15 pgs.

In December 2021, Ed Fenster, Founder and Executive Chairman of Sunrun, the nation’s largest residential solar provider, faced a critical strategic challenge as California’s Public Utilities Commission prepared to release its proposed decision for Net Energy Metering 3.0. This regulatory framework could potentially reshape how homeowners with rooftop solar panels were compensated for excess electricity sent back to the grid, threatening the economic viability of Sunrun’s core business model.

The stakes extended far beyond California. As the largest solar market in the United States, any policy changes would likely set precedents nationwide. Fenster understood this intimately—Sunrun had previously been forced to exit Nevada entirely after that state eliminated favorable net metering terms without grandfathering existing customers.

The upcoming NEM 3.0 ruling would bring an “aggressive fight” against powerful investor-owned utilities who argued that existing policies unfairly shifted grid costs onto non-solar customers, particularly lower-income households. Fenster’s team had been preparing for this inevitable policy change since NEM 2.0 was instituted in 2016, but uncertainty remained about the specific terms and their severity.

The regulatory battle involved a complex ecosystem of stakeholders with competing interests: utilities, environmental groups, labor unions, consumer advocacy organizations, solar trade associations, and passionate existing solar customers. Each wielded influence through different channels—public hearings, media campaigns, legislative lobbying, and grassroots organizing.

Fenster confronted fundamental strategic decisions: Which stakeholder groups should Sunrun align with to form effective coalitions, and which should it avoid? Which policy elements deserved highest priority in advocacy efforts? How much time and resources should the company invest in influencing the outcome? Or should Sunrun accept the regulatory headwinds and pivot toward alternative business models?

Learning Objective

This case helps students understand strategic decision-making in heavily regulated industries and the complexities of influencing public policy. Students will analyze how to navigate regulatory uncertainty, evaluate stakeholder coalitions, and determine resource allocation between policy advocacy and business model adaptation. The case explores concepts of regulatory risk, stakeholder mapping, and strategic pivoting, encouraging students to balance immediate influence efforts with long-term resilience in dynamic policy environments.
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