Haim Mendelson

Haim Mendelson
Professor, Operations, Information & Technology
Contact Info

Additional Administrative Titles

Co-Director, Value Chain Innovation Initiative

Research Statement

Professor Mendelson leads the School’s efforts in studying electronic business and its interaction with organizations, markets and value chains, and incorporating their implications into the School’s curriculum and research. His research interests include electronic business, electronic platforms, supply chain management, and market microstructure. He has introduced the "Organizational IQ" concept which quantifies an organization’s ability to use information to make quick and effective decisions. He has been elected Distinguished Fellow of the Information Systems Society in recognition of outstanding intellectual contributions to the Information Systems discipline. He has published more than a hundred papers in leading journals in the areas of information systems, management science, finance, economics and statistics.


Haim Mendelson is the Kleiner Perkins Caufield & Byers Professor of Electronic Business and Commerce, and Management at the Stanford Graduate School of Business. He has been full professor at Stanford since 1989, following ten years of service at the Graduate School of Management at the University of Rochester. He has been elected Distinguished Fellow of the Information Systems Society in recognition of outstanding intellectual contributions to the Information Systems discipline. He has published more than a hundred research papers and more than forty company case studies. His work was published in leading journals in the areas of information systems, management science, finance, economics and statistics. He coauthored the book Survival of the Smartest that introduced the concept of Organizational IQ to quantify the ability of a company or organization to use information to make quick and effective decisions.

At the University of Rochester, he received a University Mentor award in recognition of outstanding service to the University, managed a large-scale research center studying the management of information systems, and was the Computer and Information Systems Area Coordinator. At Stanford he serves or served as codirector of the Value Chain Innovation Initiative; codirector of the Global Supply Chain Management Forum; codirector of the Center for Electronic Business and Commerce; the Operations, Information and Technology Area Coordinator; director of the executive programs on Building Innovative Leaders, Electronic Commerce, and Information Strategy for Competitive Advantage; codirector of the executive programs on Strategic Uses of Information Technology and Strategy and Entrepreneurship in the Information Technology Industry; member of the Editorial Board of the Stanford University Press; and Chair of the University’s faculty committee overseeing distributed computing and administrative information systems. He teaches electronic business and commerce and leads the School’s efforts in incorporating their implications into its curriculum and research. He is or has been Associate Editor or member of the Editorial Board of Management Science, MIS Quarterly, Communications of the Association for Computing Machinery, Manufacturing & Service Operations Management, and Information Systems Research.

Professor Mendelson has been a consultant to leading high-technology companies, stock exchanges, financial services companies, management consulting companies, and industrial companies. Prior to joining academia, he served as Chief Systems Analyst of the Logistics Information Systems Center of the Israel Defense Forces. He teaches in a number of executive education programs in the areas of electronic commerce, innovation, business models, information technology strategy, organizational change, entrepreneurship, financial modeling, and general management.

Academic Degrees

  • PhD, Tel Aviv University, 1979
  • MSc, Tel Aviv University, 1977
  • BSc, Hebrew University, 1972

Academic Appointments

  • At Stanford University since 1989
  • Codirector of the Value Chain Innovation Initiative, 2015
  • Stanford GSB Trust Faculty Fellow, 2006-2007
  • Codirector, Center for Electronic Business and Commerce, 1999-2005
  • Stanford GSB Trust Faculty Fellow, 1996-97
  • Stanford GSB Faculty Fellow, 1991-92
  • Assisstant Professor - Professor, Simon School, University of Rochester, 1979-1989

Awards and Honors

  • Distinguished Fellow in Recognition of Outstanding Intellectual Contributions to the Information Systems Discipline, The INFORMS Information Systems Society, 2009
  • Best Paper in Information Systems Economics prior to 1999, Workshop on Information System and Economics, 1999
  • All Star Paper: Asset Pricing and the Bid-Ask Spread, Journal of Financial Economics, 2001
  • All Star Paper: Dealership Market: Market-Making with Inventory, Journal of Financial Economics, 2001
  • University Mentor, University of Rochester, 1986


Journal Articles

Ken Moon, Kostas Bimpikis, Haim Mendelson. Management Science . March 2018, Vol. 64, Issue 3, Pages 1271-1290.
Robert Bray, Haim Mendelson. Management Science. March 9, 2012, Vol. 58, Pages 860-875.
Haim Mendelson, Roy Jones. Management Science. 2011, Vol. 57, Pages 164-176.
Haim Mendelson, Maxim Afanasyev. Manufacturing & Service Operations Management. 2010, Vol. 12, Pages 213-235.
Krishnan S. Anand, Haim Mendelson. Management Science. December 1997, Vol. 43, Issue 12, Pages 1609-1627.


Yakov Amihud, Haim Mendelson, Lasse Heje Pedersen Cambridge University Press, 2012.

Other Publications

Hau L. Lee, Haim Mendelson, Sonali Rammohan, Akhil Srivastava. Value Chain Innovation Initiative. August 2017.


Degree Courses


The course focuses on the analysis and design of business models that are enabled by Information Technology (IT). It considers the impact of IT on multiple industries and ways to take advantage of new opportunities that are enabled by new...

This course is designed for OIT students of all cohorts. It will focus on alternative approaches to modeling the types of problems that arise in OIT research, based on the analysis of papers in the area.


GSB students are eligible to report on work experience that is relevant to their core studies under the direction of the Director of the PhD Program. Registration for this work must be approved by the Director of the PhD Program and is limited to...

The course focuses on the analysis and design of business models that are enabled by information technology. It considers the impact of information technology on multiple industries and how you can take advantage of new opportunities that are...

Executive Education & Other Non-Degree Programs

Stanford Case Studies

Evernote: Growth Options in January 2011 | E519
Haim Mendelson2014
Prototyping: A Quick Introduction | E414
Arar Han, Haim Mendelson2012
Electronic Medical Records System Implementation at Stanford Hospital and Clinics | OIT103
Lyn Denend, Haim Mendelson, Stefanos Zenios2010
Social Games | EC39
Victoria Chang, Haim Mendelson2010
Skype Technologies, S.A. | EC37
Tristen Langley, Haim Mendelson2006
Amazon.com: Marching Toward Profitability | EC25
Haim Mendelson, Philip Meza2001
CheckFree | EC28
Geoffrey Adamson, Haim Mendelson2001
Schwab.com | EC18
Sanjeev Dewan, Haim Mendelson2001
Tesco Delivers | EC32
Haim Mendelson, David Hoyt2001
Broker.com | EC13
Haim Mendelson, Daricha Techopitayakul, Philip Meza2000
Dell Direct | EC17
Haim Mendelson2000
Gateways to the Internet: AOL & Yahoo! | EC24
Haim Mendelson, Philip Meza2000
E-Greetings Network | GS5
Haim Mendelson, Sengjin Whang, Sunil Kuman, Hau Lee1999
Note on Internet Technology | OIT15
Haim Mendelson, P. Afeche1996
Internal Revenue Service (1994-1995) | OIT10
Haim Mendelson1995

Service to the Profession

Associate Editor

  • Management Science
  • MIS Quarterly
  • Communications of the Association for Computing Machinery

Editorial Board

  • Manufacturing & Service Operations Management
  • Information Systems Research


  • American Economic Association
  • Econometric Society
  • American Finance Association
  • Institute of Management Science

In the Media

Tech Sweepstakes
The Columbus Dispatch, January 2009
Unconventional Wisdom
Smart Business, January 2007
Automate or Die
eCompany Now, January 2007
Next@CNN: Electronic Trading
CNN, January 2007
Mozilla Mania
San Jose Mercury News, December 29, 2005
PC World, September 12, 2005
The Economist, July 23, 2005
CNN Money, July 17, 2005
InformationWeek, March 4, 2005
Business 2.0, February 1, 2005
Organizational IQ: How Smart Companies Use Technology for World-Class Performance
Teradata Executive Center, January 2005
Organizational IQ: Management Idea for the 21st Century
The Christian Science Monitor, January 2005
Re-election Could Boost Telecom Sector
Contra Costa Times, December 14, 2004
CBS Marketwatch, December 4, 2004
Boston Globe, August 30, 2004
E-Commerce Times, August 14, 2004
Google IPO Boosting Valley's Battered Spirit
San Jose Mercury News, June 2, 2004
Tech Seen More Wide Open after Microsoft Ruling
Reuters News, January 2004
Microsoft Ruling May Benefit Consumers in Long Run
Agence France Presse, January 2004
Nasdaq Lands Belle of IPO Ball
The Boston Globe, January 2004
CIO Insight, December 15, 2003
CBS Marketwatch, April 3, 2003
Computerworld, September 5, 2002
CIO Insight, July 17, 2002
CIO Insight, July 17, 2002
El Comercio Electrónico No Ha Muerto, Sólo Se Ha Desinflado La Exageración
Cinco Dias, January 2002
Bloomberg Businessweek, September 26, 2001
Bloomberg Businessweek, June 13, 2001
Contract Workers: Life as a Yo-yo
San Jose Mercury News, May 4, 2001
Executive Makeover: 10 Surefire Ways to Boost Your Technology I.Q.
Darwain Magazine, January 2001
High-tech Windows Are Closing; Computer-making Jobs are Dwindling
The Richmond Times Dispatch, January 2001
The Pacific Stock Exchange Goes Electronic
National Public Radio, January 2001
The Rise and Fall of Dot-com Dreams
San Jose Mercury News, January 2001
E-Commerce Strategies
Computerworld, January 2001
Information Week, August 24, 2001
BusinessWeek, October 17, 2000
The Korea Herald, July 5, 2000
Morning Edition, National Public Radio audio, May 13, 2000
The Christian Science Monitor, May 5, 2000
InformationWeek, April 20, 2000
The Philadelphia Inquirer, February 18, 2000
Informs-Korms 2000
Korean Economic Daily, January 2000
The ABCs of E-Business: E-Transformation Is Forcing IT and Business Managers to Relearn Their Roles
InformationWeek, January 2000
Hurr-E Up: B-Schools to Get E-Business Courses and Resources Up to Speed
AACSB Newsline, January 2000
Microsoft Violated Antitrust Law, Judge Rules
Upside Today, January 2000
After-Hours Trading Arrives to the Small Investor
Fox News, January 2000
MBAs Learn Managing in Net Age
Reuters News, January 2000
Electronic Trading
Fox 2000 TV News, January 2000
Chronicle for Higher Education, December 5, 1999
Squashing the Bug
The Columbus Dispatch, November 24, 1999
Fast Company, September 31, 1999
Computerworld, September 2, 1999
Why Computer Manufacturing Jobs Lag PC Use
San Jose Mercury News, August 6, 1999
CNN, May 14, 1999
School Choice
CIO Enterprise Magazine, April 15, 1999
Schools Teach Managing In Internet Age
The Toronto Star, January 1999
Learning Is No Longer a Luxury
Infoworld, January 1999
Speed Is the Key to Survival
San Jose Mercury News, January 1999
Book Explores Keys to Management, Company IQ
The Des Moines Register, January 1999
Vision 21-SEIT 99
KBS-TV (Korea), January 1999
Raise the IQ of Your Marketing Organization
Internet Week, January 1999
E-Commerce Programs: Separate or Integrated?
CNet Radio, January 1999
Sobering Signs from a High-Tech Revolution
The Christian Science Monitor, January 1999
Does Microsoft Ruling Mean Trouble for IPOs?
Upside, January 1998

Insights by Stanford Business

May 8, 2018
These seven technologies are making farms smarter.
August 9, 2017
As technology accelerates the flow of information, businesses have a new role model: computer networks.
July 6, 2017
How the spread of computerized gizmos is shifting business models big and small.
September 1, 2008
Research suggests commercial firms can beat free products with timing, better product features, and skillfully using network effects.
August 1, 2007
A study helps show how supply chain managers make better decisions.
October 22, 2002
Mixing online and offline shopping is essential to the multichannel habits of today's consumers.

School News

February 27, 2018
“Effective leaders in the digital age will need to be mindful of the social consequences of technology.”
March 27, 2013
Course is part of online Stanford Certificate in Innovation and Entrepreneurship. Free April 2 webinar with Stanford GSB professor Haim Mendelson.
September 1, 2010
A five-day MBA course on putting together a business plan took place in an online environment as part of a distance-learning experiment.