Financial Health & Services

Using technology to provide financial services and improve the financial health of low-income individuals can have long-term benefits for families and society.

Domain Statement

The opportunity for financial technology to improve outcomes for low-income people has been widely documented. Technology can be used to deliver products and services more efficiently, as well as to help individuals make informed decisions and follow through on financial planning.

We are working on research projects and collaborations related to how technology can be used to reduce barriers to financial inclusion. One area of interest is helping students find avenues to finance education. Another area is testing behavioral interventions such as digital “nudges” to induce individuals to take beneficial actions such as savings or applying for aid.

Project Abstracts

Read about one of the financial health research projects the lab is working on.

Academic Publications

Publication Search
Journal Article

Machine Learning Who to Nudge: Causal vs Predictive Targeting in a Field Experiment on Student Financial Aid Renewal

Susan Athey, Niall Keleher, Jann Spiess
Journal of Econometrics January2025
Working Paper

Smiles in Profiles: Improving Fairness and Efficiency Using Estimates of User Preferences in Online Marketplaces

Susan Athey, Dean Karlan, Emil Palikot, Yuan Yuan
November2022

Interviews & Thought Leadership

Learn firsthand from finance researchers and practitioners associated with the lab.