Publications by Golub Capital Social Impact Lab

Browse or search publications from faculty affiliated with the lab.

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Journal Article

Presidential Address: The Economist as Designer in the Innovation Process for Socially Impactful Digital Products

Susan Athey
American Economic Review April2025 Vol. 115 Issue 4

This paper provides an economic perspective on data-driven innovation in digital products, focusing on the role of complex experiments in measuring and improving social impact. The discussion highlights how tools and insights from economics…

Working Paper

Service Quality on Online Platforms: Empirical Evidence about Driving Quality at Uber

Susan Athey, Juan Camilo Castillo, Bharat Chandar
October2024

Online marketplaces have adopted new quality control mechanisms that can accommodate a flexible pool of providers. In the context of ride-hailing, we measure the effectiveness of these mechanisms, which include ratings, incentives, and behavioral…

Working Paper

Estimating Wage Disparities Using Foundation Models

Keyon Vafa, Susan Athey, David Blei
September2024

One thread of empirical work in social science focuses on decomposing group differences in outcomes into unexplained components and components explained by observable factors. In this paper, we study gender wage decompositions, which require…

Working Paper

LABOR-LLM: Language-Based Occupational Representations with Large Language Models

Tianyu Du, Ayush Kanodia, Herman Brunborg, Keyon Vafa, Susan Athey
June2024

Many empirical studies of labor market questions rely on estimating relatively simple predictive models using small, carefully constructed longitudinal survey datasets based on hand-engineered features. Large Language Models (LLMs), trained on…

Working Paper

The Value of Non-traditional Credentials in the Labor Market

Susan Athey, Emil Palikot
April2024

This study investigates the labor market value of credentials obtained from Massive Open Online Courses (MOOCs) and shared on business networking platforms. We conducted a randomized experiment involving more than 800,000 learners, primarily from…

Journal Article

CAREER: A Foundation Model for Labor Sequence Data

Keyon Vafa, Emil Palikot, Tianyu Du, Ayush Kanodia, Susan Athey, David Blei
Transactions on Machine Learning Research January2024

Labor economists regularly analyze employment data by fitting predictive models to small, carefully constructed longitudinal survey datasets. Although machine learning methods offer promise for such problems, these survey datasets are too small…

Working Paper

Digital Interventions and Habit Formation in Educational Technology

Keshav Agrawal, Susan Athey, Ayush Kanodia, Emil Palikot
January2024

We evaluate a contest-based intervention intended to increase the usage of an educational app that helps children in India learn to read English. The evaluation included approximately 10,000 children, of whom about half were randomly selected to…

Working Paper

Targeting, Personalization, and Engagement in an Agricultural Advisory Service

Susan Athey, Shawn Allen Cole, Shanjukta Nath, S. Jessica Zhu
August2023

ICT is increasingly used to deliver customized information in developing countries. We examine whether individually targeting the timing of automated voice calls meaningfully increases engagement in an agricultural advisory service. We define,…

Working Paper

Decomposing Changes in the Gender Wage Gap over Worker Careers

Keyon Vafa, Susan Athey, David M. Blei
July2023

A large literature in labor economics seeks to decompose observed gender wage gaps (GWGs) into different sources, including portions explained by cross-gender differences in education, occupation, and experience. This paper provides new methods…

Journal Article

Digital Public Health Interventions at Scale: The Impact of Social Media Advertising on Beliefs and Outcomes Related to COVID Vaccines

Susan Athey, Kristen Grabarz, Michael Luca, Nils Wernerfelt
Proceedings of the National Academy of Sciences January2023 Vol. 120 Issue 5

Public health organizations increasingly use social media advertising campaigns in pursuit of public health goals. In this paper, we evaluate the impact of about $40 million of social media advertisements that were run and experimentally tested…

Working Paper

Personalized Recommendations in EdTech: Evidence from a Randomized Controlled Trial

Keshav Agrawal, Susan Athey, Ayush Kanodia, Emil Palikot
December2022

We study the impact of personalized content recommendations on the usage of an educational app for children. In a randomized controlled trial, we show that the introduction of personalized recommendations increases the consumption of content in…

Working Paper

Emotion- Versus Reasoning-Based Drivers of Misinformation Sharing: A Field Experiment Using Text Message Courses in Kenya

Susan Athey, Matias Cersosimo, Kristine Koutout, Zelin Li
November2022

Two leading hypotheses for why individuals unintentionally share misinformation are that 1) they are unable to recognize that a post contains misinformation, and 2) they make impulsive, emotional sharing decisions without thinking about whether a…

Working Paper

Policy Learning with Adaptively Collected Data

Ruohan Zhan, Zhimei Ren, Susan Athey, Zhengyuan Zhou
November2022

Learning optimal policies from historical data enables the gains from personalization to be realized in a wide variety of applications. The growing policy learning literature focuses on a setting where the treatment assignment policy does not…

Working Paper

Semiparametric Estimation of Treatment Effects in Randomized Experiments

Susan Athey, Peter J. Bickel, Aiyou Chen, Guido W. Imbens, Michael Pollmann
September62021

We develop new semiparametric methods for estimating treatment effects. We focus on a setting where the outcome distributions may be thick tailed, where treatment effects are small, where sample sizes are large and where assignment is completely…