Marketing Sales

2012 presidential election ads
Research says political candidates might be better off paying for web ads than investing too heavily in TV.
Airline customers waiting at the airport
Hayagreeva Rao explains why innovation is about more than just new technology.
Jessica Herrin
The founder of Stella & Dot discusses leadership, emotional intelligence, and an "angel in a cowboy hat."
Box of Chocolates
New research shows that seeing all your options at once makes you happier with the choice you make.
Desk Treadmill
Baba Shiv explains why creativity rests on diet, exercise, and a good night's sleep.
Skyline with Super Moon
New research shows that moments of awe can change perceptions about that most precious commodity — time.
photo of faculty and student
Award-winning economist Susan Athey, noted econometrician Guido Imbens, corporate finance expert Joshua Rauh, and others to join Stanford GSB faculty.
photo of passerby in front of wells fargo branch
Research shows that the little word 'we' can make a big difference in attitudes toward brands.
YouTube -
04.30.12
Ferrari Chairman Luca Cordero di Montezemolo shared his passion for design and innovation at an April 24 talk at the Graduate School of Business.
image of recycling bins
A social scientist says the key may be in the messaging. 

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With nearly 32 million visitors last year and its first quarterly dividend in the bank, Latin America's MercadoLibre e-commerce site is on its way, founder Marcos Galperin, MBA '99, told a Stanford Graduate School of Business audience.
As head of the world's largest beer marketer, Carlos Brito of AB InBev says success of a corporation hinges on hiring high-performing individuals, who bring passion and commitment to the job, and on building a company culture that keeps them.
Since taking over as CEO of Zappos, Tony Hsieh has vowed to do whatever it takes to keep his employees, customers, and vendors happy. He told a business school audience his strategy leads to profits in the end.
Seenu Srinivasan
Professor Seenu Srinivasan is recognized internationally for his work on consumer choice and sales force compensation, but as his peers testified during a gathering celebrating his 36-year academic career, Srinivasan is also revered as a teacher and mentor.
The Stanford Graduate School of Business and the Hasso Plattner Institute of Design at Stanford offered a new Design Thinking Boot Camp: From Insights to Innovation.  The executive education course used hands-on projects to teach a design thinking process that helps organizational leaders drive innovation.
Hiring people who embrace the hotel's customer-focused credo has made the Four Seasons Hotels and Resorts chain a success, Founder Isadore Sharp told the Entrepreneurship Conference at the Stanford Graduate School of Business. And giving the firm's front-line employees power to make decisions has added to that.
John Mackey, the CEO of Whole Foods Market chain, has loftier goals than getting Americans to eat healthy foods, one of the missions of his grocery empire. He is out to change American business as well, putting it on the path to higher consciousness.

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Baba Shiv
Baba Shiv finds that people who are lonely prefer products that the majority don't prefer — but only in private.
Jennifer Aaker headshot
Choices that make people happy are complex according to research coauthored by business school Professor Jennifer Aaker. Factors include how old the subject is, his or her view of time, and is she focused on the present or the future? 
Baba Shiv Headshot
Baba Shiv's research reveals why hypothetical questions aren't as innocent as they seem. 
Harikesh S. Nair
To increase revenue, social networking sites need to give their most active users reason to post more information and make more friends, according to Harikesh Nair of the Graduate School of Business and his co-researchers.
Eliminating sales quotas boosts company profits says Professor Harikesh Nair. In one case, the new sales compensation plan without quotas resulted in a 9% improvement in overall revenues, which translates to about $1 million of incremental revenues per month.
Ask consumers to study the price of an expensive foreign car. Then ask them whether a "foreign product," such as a meal in an Italian restaurant, seems expensive. According to research coauthored by Christian Wheeler of the Stanford Graduate School of Business the idea that foreign is expensive may transfer from the car to other goods.
When consumers get mild doses of negative information about a product or service, news about the blemish may actually strengthen their positive impression say researchers. This finding could affect online ads or even face-to-face sales processes say Baba Shiv and Zakary Tormala of the Stanford Graduate School of Business.
Fast fashion-designing products that capture the latest consumer trends, and then spending extra money to get them to market quickly, can be well worth the extra expense, increasing profits exponentially, says Stanford Graduate School of Business Professor Robert Swinney, coauthor of a recent study.
Forget Suze Orman. Time, Not Money, Is Your Most Precious Resource. Spend It Wisely.
Silicon Valley is populated with people who fear sitting on the bench while someone else scores with a great idea, says Professor Baba Shiv. How people approach failure is a key to success, he argues.

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