Marketing Sales

Polling place photo
How lessons from behavioral science could help increase turnout.
Jennifer Aaker photo
GSB Marketing Professor Jennifer Aaker says social media can help  for-profits, nonprofits,  and government organizations  address a deficit of trust in our current culture.
Baba Shiv
Baba Shiv finds that people who are lonely prefer products that the majority don't prefer — but only in private.
Jennifer Aaker headshot
Choices that make people happy are complex according to research coauthored by business school Professor Jennifer Aaker. Factors include how old the subject is, his or her view of time, and is she focused on the present or the future? 
Baba Shiv Headshot
Baba Shiv's research reveals why hypothetical questions aren't as innocent as they seem. 
Harikesh S. Nair
To increase revenue, social networking sites need to give their most active users reason to post more information and make more friends, according to Harikesh Nair of the Graduate School of Business and his co-researchers.
Eliminating sales quotas boosts company profits says Professor Harikesh Nair. In one case, the new sales compensation plan without quotas resulted in a 9% improvement in overall revenues, which translates to about $1 million of incremental revenues per month.
Ask consumers to study the price of an expensive foreign car. Then ask them whether a "foreign product," such as a meal in an Italian restaurant, seems expensive. According to research coauthored by Christian Wheeler of the Stanford Graduate School of Business the idea that foreign is expensive may transfer from the car to other goods.
When consumers get mild doses of negative information about a product or service, news about the blemish may actually strengthen their positive impression say researchers. This finding could affect online ads or even face-to-face sales processes say Baba Shiv and Zakary Tormala of the Stanford Graduate School of Business.
Data, its uses, abuses, influence, and future possibilities--was the focus of attention for sold-out TEDx conference attendees who gathered at the Stanford Graduate School of Business.

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Starbucks beverage photo
Starbucks’ customers purchased 6% fewer calories per visit at chain outlets that posted calorie counts without substantially affecting revenue say Stanford Graduate School of Business researchers Bryan Bollinger, Phillip Leslie, and Alan Sorensen. 
In a new study from Stanford Graduate School of Business, researchers say in some cases negative publicity can increase sales when a product or company is relatively unknown, simply because it stimulates product awareness.
People are more likely to stay motivated and achieve a goal if it's sketched out in vague terms than if it's set in stone with a specific target, according to a new paper by Professor Baba Shiv.
A new study suggests that many consumer judgments may be determined by genetics. We're not born with a Prius gene, but we may have inherited a tendency to act in certain ways says Professor Itamar Simonson.
Experts can be more persuasive by expressing uncertainty, argues Stanford Graduate School of Business marketing professor Zakary Tormala.
Identical messages can have different impacts depending on whether they are couched as "I think" or "I feel," says Stanford Graduate School of Business Marketing Professor Zakary Tormala.
One benefit of knowing you're in the minority is a clearer sense of self, says marketing Professor S. Christian Wheeler. Business organizations, which have been shown to improve their decision making when diverse ideas are present, may therefore want to think about more structured ways for encouraging naysayers to speak up.

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