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December 11, 2023
Written
Generative AI Can Boost Productivity Without Replacing Workers
The first large-scale study of a ChatGPT-like assistant in the workplace finds that it can benefit less experienced employees — and make customers happier.
December 07, 2023
Written
7 of Our Favorite Podcast Episodes of 2023
Communication. Power. Technology. Finance. This year’s podcast roundup has something for everyone.
December 07, 2023
Written
Yes “We” Can: Swapping Pronouns Can Make Messages More Persuasive
Replacing “you” with “we” can make a message less threatening — and less likely to be censored.
December 06, 2023
Written
What Makes Some Words More Memorable Than Others?
Machine learning brings new firepower to help answer a persistent question.
December 05, 2023
Written
12 of Our Favorite Research Stories of 2023
New ideas never go out of season.
December 05, 2023
Written
8 of Our Favorite Videos of 2023
Watch and learn about currency, algorithms, and reputation management.
December 05, 2023
Audio
Maximizing Your Brand: Communicating Who You Are to Help Get What You Want
In this episode, Dorie Clark shares strategies for building the personal brand you want and need.
December 04, 2023
Video
Class Takeaways — The Art of Negotiation
Five lessons in five minutes: Professor Michele Gelfand shares what it takes to make a win-win deal.
December 04, 2023
Written
How the Supreme Court’s Abortion Ruling Played in the Court of Public Opinion
Surveys find that reversing Roe v. Wade did not shift Americans’ beliefs — but did change views of the high court’s legitimacy.
November 28, 2023
Audio
Say It, See It: How We Create a Shared Reality Through Communication
In this podcast episode, Shane O’Mara explains how conversations are so much more than just words.
November 27, 2023
Audio
Fail It ’til You Nail It: Masterclass on Embracing the Upside of Down
Stanford GSB professor shares insights on how to create an environment of psychological safety to remove the stigma of failure and increase your success.
November 21, 2023
Audio
Don’t Sweat The Small Stuff: How to Excel at Small Talk (and Even Enjoy It)
In this podcast episode, Matt Abrahams shares tips on how to master the art of chit-chat.
November 17, 2023
Written
Inside a Government Where People Are Paid to Vote
An experiment in digital democracy explores ways to reward political participation. Could it work offline?
November 15, 2023
Written
Getting Into “The Zone” Isn’t About Perfection, It’s About Uncertainty
New research uncovers the “magic combination” of factors that make it easier to achieve a flow state.
November 07, 2023
Audio
Communication Means Paying Attention: The Four Pillars of Active Listening
In this podcast episode, Julian Treasure shares how listening is where human understanding begins.
November 03, 2023
Written
A New Kind of Trade Deal Could Help Protect the World’s Tropical Forests
Bård Harstad proposes a way to get past the trade-off between commerce and conservation.
November 02, 2023
Written
Building Better Infrastructure Auctions
The system most states use to award construction contracts performs well. But it could be improved.
October 31, 2023
Audio
Creating a Culture of Healthy Debate
Creating an environment of psychological safety yields benefits to organizations, teams, and leaders.
October 31, 2023
Audio
Missing Something? How to Kick FOMO with Conscious Decision-Making
In this episode, Patrick McGinnis explains how to conquer one of our greatest fears: the fear of missing out.
October 31, 2023
Written
What Happens When Pro Coaches Get Cut from the Team?
Lessons from a deep dive into 30 years of NFL and NBA management turnover.
October 25, 2023
Written
Is Your Business Ready to Jump Into A.I.? Read This First.
Expert advice on how to move fast — without breaking stuff.
October 24, 2023
Written
Just Like Your Brain, ChatGPT Solves Problems Better When It Slows Down
On tests designed to trick humans, newer language models exhibit more complex powers of reasoning.
October 16, 2023
Written
Career Advice: How to Let an Employee Go — With Respect
There’s a better way to say “you’re fired.”
October 12, 2023
Written
How to Convince a Country Not to Chop Down Its Rainforest
A domino effect can lead politicians to rapidly deplete natural resources — or commit to conservation.