Oh, the Humanity! How Relating to Robots May Change Us
If we want robots to be good for society, then we need to humanize them.
When the contrast was to animals, we pointed to our use of language, reason, and logic as defining traits. So what happens when the phone in your pocket is suddenly better than you at these things?
--Benoît Monin
In an Age of Ubiquitous AI, What Does It Mean to Be Human?
Experiments Inspired by Slot Machines Promise Bigger Research Payoffs
“Multi-armed bandits” can reduce some of the uncertainty and inefficiency of A/B testing.
A/B Testing Gets an Upgrade for the Digital Age
GSB researchers are pioneering experimentation methods to keep up with technology and help solve real-world challenges.
How to Chat with Bots: The Secrets to Getting the Information You Need from AI
In this episode, Jeremy Utley and Kian Gohar explain how LLMs can help teams supercharge their problem-solving.
Generative AI Can Boost Productivity Without Replacing Workers
The first large-scale study of a ChatGPT-like assistant in the workplace finds that it can benefit less experienced employees — and make customers happier.
You’re in Charge: How to Use AI as a Powerful Decision-Making Tool
If we focus on the jobs rather than the emotions, then AI can be a powerful decision-making tool.
A.I. Can Help “Personalize” Policies to Reach the Right People
Combining the power of experiments with the potential of machine learning has tremendous implications for designing more effective public policy.
Class Takeaways — Data Science and AI Strategy
Five lessons in five minutes: Associate Professor Kuang Xu shares how to harness new technology to solve business problems.
How Much Is Your Favorite Free App Worth to You?
Google, Instagram, and other popular services generate trillions in previously uncounted value, new research finds.
Is Your Business Ready to Jump Into A.I.? Read This First.
Expert advice on how to move fast — without breaking stuff.
See Also Operations, Information & Technology
Insights and ideas on operations, information, and technology, including the management of systems, processes, and networks.
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