James M. Lattin

The Robert A. Magowan Professor of Marketing, Emeritus
Academic Area:

Bio

Jim Lattin is the Robert A. Magowan Professor of Marketing, Emeritus, at Stanford Graduate School of Business. He was the curriculum director of the Stanford Seed Program and former faculty director of the Stanford Ignite–Bangalore program on innovation and entrepreneurship. Jim holds an AB from Dartmouth College and a PhD in Management Science from MIT Sloan. At Stanford GSB, he taught MBA elective courses on customer acquisition, building and managing sales organizations, and the fundamentals of effective selling. Jim has also taught extensively in the GSB’s Executive Education programs. Jim’s research interests include choice behavior, frequency/reward programs, optimizing customer acquisition, and increasing sales productivity. Jim’s research has won awards from the American Marketing Association, the Journal of Retailing, and the William O’Dell Award from the Journal of Marketing Research. In 2015, he was named a winner of the Long-Term Impact Award given by the INFORMS Society for Marketing Science.

Jim lives in Menlo Park with his wife, Marilyn, who convinced him almost 40 years ago that California might not be a bad place to live. He has a son, Alex, and a daughter, Lindsay.

Academic Degrees

  • PhD, Sloan School of Management, MIT, 1984
  • AB, Dartmouth College, 1978

Academic Appointments

  • At Stanford University since 1983

Awards and Honors

  • Winnick Family faculty Fellow for 2015–2016
  • Frank M. Bass Award, 1999
  • Finalist, John D. C. Little Best Paper Award, 1998
  • William F. O'Dell Award for best paper in the Journal of Marketing Research, 1996
  • Best Paper Award, Journal of Retailing, 1992
  • Dissertation Award, American Marketing Association, 1992

Service to the Profession

Editorial Board

    • Marketing Science

    Marketing Advisory Board

      • Stanford Federal Credit Union
      • Design Within Reach
      • Marketing Solutions Software, Inc.
      • Bonustree.com

      Member

        • American Marketing Association
        • INFORMS

        Research Statement

        Jim Lattin’s research examines consumer choice behavior. His early research involved building statistical models of brand choice, category purchase incidence, store choice, and market basket behavior, using grocery panel data collected using bar code scanners. More recently, Jim’s focus has expanded to consider customer relationship management and loyalty/reward programs, go-to-market strategies, and salesforce productivity.

        Journal Articles

        Oded Netzer, James M. Lattin, V. “Seenu” Srinivasan
        Marketing Science
        2008 Vol. 27 Issue 2 Pages 185-204
        Randolph E. Bucklin, James M. Lattin, Asim Ansari, Sunil Gupta, David Bell, Eloise Coupey, John D. C. Little, Carl Mela, Alan Montgomery, Joel Steckel
        Marketing Letters
        August 2002 Vol. 13 Issue 3 Pages 245-258
        David R. Bell, James M. Lattin
        Marketing Science
        2000 Vol. 19 Issue 2 Pages 185-200
        David R. Bell, James M. Lattin
        Marketing Science
        1998 Vol. 17 Issue 1 Pages 66-88
        Christina L. Brown, James M. Lattin
        Management Science
        1994 Vol. 40 Issue 10 Pages 1361-1369
        Randolph E. Bucklin, James M. Lattin
        Marketing Science
        1991 Vol. 10 Issue 1 Pages 24-39
        James M. Lattin
        Journal of Marketing Research
        1991
        James M. Lattin, Randolf E. Bucklin
        Journal of Marketing Research
        1, 1989

        Working Papers

        Pedro M. Gardete, James M. Lattin March 2018
        Oded Netzer, James M. Lattin, V. “Seenu” Srinivasan 2007
        James M. Lattin, David Bruce Montgomery, Gwendolyn Ortmeyer 1990
        James M. Lattin, Randolph Bucklin 1988
        James M. Lattin, Gwendolyn Ortmeyer, David Bruce Montgomery 1987

        Executive Education & Other Non-Degree Programs

        Learn how to grow and scale your company in this 10-month program ​for CEOs and founders of established businesses in Africa, Indonesia, and South Asia.

        Cases

        James Lattin, Martin Giese, Jeffrey Conn
        2023
        James Lattin, Kirk Bowman, Erika Feldhausen
        2020
        Kirk Bowman, James Lattin, Matt Saucedo
        2017
        James Lattin, Matt Saucedo
        2017
        James Lattin, Kirk Bowman, Maryanna Quigless
        2014
        Jim Lattin, Kirk Bowman, Justin Kiessig
        2014
        E471
        Jim Lattin, Peter Levine, Justin Randolph
        2013
        Arar Han, James Lattin, Mark Leslie
        2011
        E359
        Kirk Bowman, James Lattin, Claire Magat
        2010
        James Lattin, Mark Leslie, Brett Lang
        2010
        Meredith Jensen, James Lattin
        2009
        E296
        Mark Leslie, James Lattin, Bethany Coates
        2008
        Mark Leslie, James Lattin, Mike Harkey
        2006
        James Lattin, Mark Leslie, Joshua Spitzer
        2006
        Mark Leslie, James Lattin, Joshua Spitzer
        2006
        Mark Leslie, James Lattin, Mike Harkey
        2006
        Mark Leslie, James Lattin, Angie Strange
        2005
        James Lattin, Mark Leslie, Dana Nunn
        2005
        Mark Leslie, James Lattin, Mike Harkey
        2005
        James Lattin, Mark Leslie, Alicia Seiger
        2005
        James Lattin, R. Magowan, I. Yes
        2004
        James Lattin, R. Magowan, I. Yes
        2004
        James Lattin, R. Magowan, I. Yes
        2004
        James Lattin, R. Magowan, I. Yes
        2004
        James Lattin, R. Magowan, I. Yes
        2004
        James Lattin, R. Magowan, I. Yes
        2004
        James Lattin, Mark Leslie, Jamie Earle, Robert Magowan
        2003
        James Lattin, Mark Leslie, Erin Yurday
        2003
        James Lattin, Mark Leslie, Erin Yurday
        2003
        James Lattin, Mark Leslie, Erin Yurday
        2003
        James Lattin, Mark Leslie, Alicia Seiger
        2003
        James Lattin, Mark Leslie, Erin Yurday
        2003
        James Lattin, Mark Leslie, Jamie Earle
        2003
        Kevin Keller, James Lattin
        1994
        James Lattin
        1992
        James Lattin, J Lubetkin
        1992
        James Lattin, J Lubetkin
        1991
        James Lattin
        1991

        In the Media

        Insights by Stanford Business

        December 05, 2023
        Watch and learn about currency, algorithms, and reputation management.
        July 26, 2023
        Five lessons in five minutes: Professor Jim Lattin and Lecturer Barry Rhein on curiosity-based selling
        September 01, 2009
        Marketers lavish attention on their best customers, but it may be more cost effective to increase spending on the occasional consumer.

        School News

        July 31, 2015
        Applications due by 29 September 2015. Partial scholarships available.
        September 03, 2014
        Applications are due by October 7, 2014 for Stanford Ignite-Bangalore. Financial assistance is available for exceptional, self-sponsored applicants with need.
        August 10, 2010
        Internationally known for his work on consumer choice and sales force compensation, Seenu Srinivasan is also revered as a teacher and mentor.