Microsoft Cloud Transformation

By Stefanos Zenios, Meredith Colton-Hazy
2020 | Case No. OIT121 | Length 13 pgs.
This case describes how Microsoft became a leader in cloud products from 2014 to 2019. It concisely defines “the cloud” and dives into how the leadership of Satya Nadella, the development of Azure, and the shifts within the sales organization transformed Microsoft.

Learning Objective

This case is designed to help students understand innovation within an existing technology business. Students use the details in the case to discuss the three pillars of innovation - technology, customer, and value chain - and evaluate what drove Microsoft’s success as a cloud company.
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