Publications

This research explores the concept of gender relativism, whereby “gender”-or what is seen as “male” and “female”-changes as a function of context. Seven studies find that people attach gender to seemingly “gender-neutral” stimuli-bifurcating…

For individuals who take on the responsibility of caring for another person due to illness, disability, or declining abilities, it can often be challenging, lonely, costly, and exhausting. As the United States continues to address the…

The problem of how to genetically modify cells in order to maximize a certain cellular phenotype has taken center stage in drug development over the last few years (with, for example, genetically edited CAR-T, CAR-NK, and CAR-NKT cells entering…

Open banking facilitates data sharing consented to by customers who generate the data, with the regulatory goal of promoting competition between traditional banks and challenger fintech entrants. We study lending market competition when sharing…

This paper studies the construction of p-values for nonparametric outlier detection, from a multiple-testing perspective. The goal is to test whether new independent samples belong to the same distribution as a reference data set or are outliers…

In this curation, we review many articles published in the Journal of Consumer Research(JCR) that focus on a spectrum of health and medical decisions, while highlighting five (Bolton et al. 2008Botti, Orfali, and…

Companies are adopting a new communications strategy: publicly disclosing unflattering information about lapses and misdeeds. New research indicates that doing so is effective for building trust.

The use of AI-based technologies in logistics has the potential to reduce operating costs, increase efficiency and service levels, and improve quality of life for some. Yet many hurdles to adopting such technologies, both technical and otherwise…

Clustered standard errors, with clusters defined by factors such as geography, are widespread in empirical research in economics and many other disciplines. Formally, clustered standard errors adjust for the correlations induced by sampling the…

Routine spontaneous awakening and breathing trial coordination (SAT/SBT) improves outcomes for mechanically ventilated patients, but adherence varies. Understanding barriers to and facilitators of consistent daily use of SAT/SBT (implementation…

From an economic perspective, one of the fundamental features of a well-designed insurance plan is financial protection against catastrophic loss.Yet, while the United States has the most expensive health insurance in the world, health insurance…

Franz Edelman Award 2022, Winning Project

During the COVID-19 crisis, the Chilean Ministry of Health and the Ministry of Sciences, Technology, Knowledge and Innovation partnered with the Instituto Sistemas Complejos de Ingeniería…

E-commerce represents a rapidly growing share of consumer spending in the United States. We use transactions-level data on credit and debit cards from Visa, Inc. between 2007 and 2017 to quantify the resulting consumer surplus. We estimate e-…

A large majority of Americans — 81 percent — feel a lack of control over their personal data and indicate they are concerned that the risks posed by corporate data collection outweigh any benefits. Governments and regulators are responding to…

During a global pandemic, how can we best prompt social media users to demonstrate discernment in sharing information online? We ran a contextual adaptive experiment on Facebook Messenger with users in Kenya and Nigeria and tested 40 combinations…

[Submitted to Management Science.]

This paper examines a grocery retailer’s management of a premade food product. The retailer’s goal is to maximize a weighted sum of direct profit and customer welfare. Multiple items of the…

We attempt here to make some progress on developing a fuller understanding of the relationship between organizational size and culture. In doing so, we report on a survey we administered to a sample of full-time workers (men and women) in the US…

Where do prescient ideas — those that initially challenge conventional assumptions but later achieve widespread acceptance — come from? Although their outcomes in the form of technical innovation are readily observed, the underlying ideas that…

Public health organizations increasingly use social media advertising campaigns in pursuit of public health goals. In this paper, we evaluate the impact of about $40 million of social media advertisements that were run and experimentally tested…

We examine how policymakers react to a pandemic with uncertainty around key epidemiological and economic policy parameters by embedding a macroeconomic SIR model in a robust control framework. Uncertainty about disease virulence and severity…