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Schmooze or Lose: Social Friction and Lubrication in E-mail Negotiations
We explored how the process of e-mail negotiation differs from face-to-face negotiation and then tested hypotheses about how its liabilities can be minimized. In the first experiment, participants negotiated one-on-one, either face-to-face or via…
Shareholder Interests, Human Capital Investment and Corporate Governance
Corporations simultaneously claim that human capital is increasingly important to their success and that they seek to maximize shareholder value. This paper studies the relationship between these two developments. We show that the pursuit of…
Simultaneous Production and Capacity Management under Stochastic Demand for Perishable Goods
This paper derives the optimal simultaneous capacity and production plan for a high volatility, short life-cycle, produce-to-stock, product that requires (at least some) dedicated production capacity. Capacity can be reduced as well as added, at…
Social Inequality and the Reduction of Ideological Dissonance on Behalf of the System: Evidence of Enhanced System Justification Among the Disadvantaged
According to system justification theory, people are motivated to preserve the belief that existing social arrangements are fair, legitimate, and justifiable (Jost & Banaji, 1994). The strongest form of this hypothesis, which draws on the…
Sorting Out Sorts
In this paper we analyze the theoretical implications of sorting data into groups and then running asset pricing tests within each group. We show that the way this procedure is implemented introduces a bias in favor of rejecting the model under…
Specification Analysis of Affine Term Structure Models
This paper explores the structural differences and relative goodness‐of‐fits of affine term structure models (ATSMs). Within the family of ATSMs there is a trade‐off between flexibility in modeling the conditional correlations and volatilities of…
Stages of Diversification
This paper, studies the evolution of sectoral labor concentration in relation to the level of per capita income. We show that various measures of sectoral concentration follow a U-shaped pattern across a wide variety of data sources: countries…
Sustaining Technology Leadership Can Require Both Cost Competence and Inovative Competence
Some firms, particularly in high-tech, appear to view technology leadership and cost leadership as separate and distinct ways of achieving high profits within a given product market. In contrast, we develop a model of technology competition…
System Justification Theory as Compliment, Complement, and Corrective to Theories of Social Identification and Social Dominance
System justification theory seeks to understand how and why people provide cognitive and ideological support for the status quo and what the social and psychological consequences of supporting the status quo are, especially for members of…
Technologies of Status Negotiation: Status Dynamics in Email Discussion Groups
This chapter considers the social structuring processes that occur in groups that use computer medicated communication (CMC). We propose several mechanisms through which status is created, negotiated, and managed in such groups. This chapter…
The Application of an Individual Level Diffusion Model Prior to Launch
This paper reports the pre-launch calibration and validation of an individual level diffusion model used to focus management actions during a new product launch. Diffusion models have attracted considerable attention in the marketing literature…
The Asymmetric Share Effect: An Empirical Generalization on Absolute Cross-Price Effects
Past empirical literature states that asymmetry in cross-price effect favors the large-share brand. That is, when large-share brands discount, they have a greater impact on small-share brands than the reverse. This conclusion is based on…
The Behavior of Price Dispersion in a Natural Experiment
We study the behavior of prices in Poland following the big-bang market reforms in 1990, using a large, disaggregated data set. Price differences within and across regions are initially large but fall rapidly in the early stages of transition.…
The Challenge of Global Customer Management
Global Account Management is a new process by which multinational companies can better manage their relationships with global customers. This article provides a framework and methodology that managers can use to diagnose whether and how to use…
The Challenge of Global Customer Management
Global Account Management is a new process by which multinational companies can better manage their relationships with global customers. This article provides a framework and methodology that managers can use to diagnose whether and how to…
The Coefficient of Party Influence
Synder and Groseclose (2000) develop and apply an innovative method for detecting and estimating the frequency and magnitude of party influence in congressional roll call voting. This paper presents a framework for assessing to coefficient that…
The Demography of Corporations and Industries
Most analysts of corporations and industries adopt the focal perspective of a single prototypical organization. Many analysts also study corporations primarily in terms of their internal organizational structures or as complex systems of…
The Dynamics of Rules
Written rules in formal organizations are distinctive elements of organizational history; they shape organizational change and are in turn shaped by it. These rules are created, revised, and eliminated in ways that leave historical traces, and…
The Effect of Expecting to Evaluate on Quality and Satisfaction Evaluations
Customers’ evaluations of quality and satisfaction are critical inputs in the development of marketing strategies. Given the increasingly common practice of asking for such evaluations, buyers of products (e.g. cars) and services (e.g. hotels,…
The Effects of Incomplete Information on Consumer Choice
Two current trends, information overload combined with increased control of marketers (e.g., on the Internet) over the manner in which their products are sold and presented to buyers, suggest that deciding what information to provide or not to…