GS65
David Hoyt, Hau Lee, Michael Marks
2009
Zappos was founded in 1999, during the Internet boom, to sell shoes online. The company’s founding premise was to provide the ultimate in selection to its customers—all brands, styles, sizes, and colors. Zappos organized all aspects of its business…
CG15
David Larcker, Brian Tayan
2009
In 2003, the board of directors of GDF decided to initiate a thorough search process to replace its existing CEO. GDF Corp was a leader in the telecommunications industry, offering network equipment and enterprise solutions to a broad range of customers…
CG17B
David Larcker, Robert Lawson, Brian Tayan
2009
Following the revelation that the Royal Dutch/Shell Group of Companies had overstated its proved oil reserves by over 4 billion barrels, company officials announced dramatic changes to the company’s organizational structure and governance system. These…
GS67
Hau Lee, Maria Shao
2009
The European Recycling Platform was the only pan-European recycling organization created in response to the European Union’s groundbreaking directive to promote recycling of electronic waste. Braun, Electrolux, Hewlett-Packard and Sony established ERP in…
HR33
Gili Elkin, Hayagreeva Rao
2008
In 1997, Alice Waters, founder of Chez Panisse Restaurant in Berkeley, California, established The Edible Schoolyard program at a local middle school. In this program, children who had never been outside the city prepared their own food, using fresh…
E286
Katherine Bose, Robert Chess, Peter Reiss
2008
The protagonist (“Howard Glass”) is a recent GSB graduate (2007) heading up a biomedical device start-up focused on the gastric bypass market. The case tracks Glass and team from the team formation and idea generation phases through the company’s first 6…
OB68
Janel Forde, Macharva Lucas, Myra Strober
2008
This case examines the choices facing a dual career household at a major decision point in their careers. Protagonist Lisa Johnson, a young married career woman, is carefully considering the advantages and disadvantages of uprooting her family, which…
EM4
Victoria Chang, William Guttentag, Roderick Kramer
2008
Ron Meyer, 63, is the president and COO of Universal Studios, one of the “Big Six” movie studios. He oversees Universal Pictures, Focus Features (a smaller-budget, indie-type film studio) and Universal Theme Parks & Resorts. Universal Studios’ parent…
L13
David Hoyt, Hayagreeva Rao
2008
In December 2004, Donald Berwick, MD, president and CEO of the Institute for Healthcare Improvement (IHI), challenged U.S. hospitals to reduce unnecessary deaths by 100,000 within the following 18 months. By the end of this 18 month period, over 3,100…
E322
Bethany Coates, H. Grousbeck
2008
In April 2007, Kristin Richmond laced up her sneakers and began the four mile run to Kirsten Tobey’s house. It was a Saturday morning, but the two co-founders of Revolution Foods (RevFoods), a provider of healthy meals and nutrition education to schools…
E267(B)
Mark Leslie, Katherine Bose
2008
After significant changes in management, strategic direction and product focus, XenSource, a virtualization software start-up that relies on open source code, faces key decisions regarding the positioning and packaging of its products, a challenge which…
E286D
Katherine Bose, Robert Chess, Peter Reiss
2008
The protagonist (“Howard Glass”) is a recent GSB graduate (2007) heading up a biomedical device start-up focused on the gastric bypass market. The case tracks Glass and team from the team formation and idea generation phases through the company’s first 6…
P65
David Baron
2008
MTN, a very successful South African wireless telephone company, began in 1994 with the founding of the cellular telephone company M-Cell. In May 2008, MTN entered into exclusive discussions with Reliance Communications Ltd., the second largest wireless…
P62
David Baron
2008
Tesco PLC, the largest retailer in the United Kingdom, was pondering India. India’s booming economy and absence of major retail chains provided opportunity to both domestic and foreign firms. Entry of foreign retailers, however, was limited by…
P66
David Baron
2008
The Trade Related Intellectual Property Rights (TRIPS) agreement negotiated in the Uruguay Round of multilateral trade negotiations was a major victory for the brand name pharmaceutical companies. Patent life was extended to 20 years in the United States…
OB41
Jeffrey Pfeffer
2008
This note summarizes a lot of the research on communication and language in its relationship to exercising power. Specifically, how language is used to negotiate power, what are the characteristics of effective communication, and how you can tell if…
P68
David Baron
2008
In November 2006, 200 German police officers raided the headquarters of Siemens AG, Europe’s leading engineering company, seeking evidence pertaining to widespread bribery. The raid followed extensive investigations of Siemens’ activities that originated…
SM167B
Robert Burgelman, Lyn Denend
2008
In November 2005, members of Corning Incorporated’s early-stage opportunity identification and development team were preparing to make a recommendation regarding whether or not the company should move forward with a project to develop mercury abatement…
P69
David Baron
2008
In 2005, GlaxoSmithKline (GSK) received approval from the Food and Drug Administration (FDA) to market Requip (Ropinirole) for Restless Leg Syndrome. Requip had already been approved for the treatment of Parkinson’s disease. Prior the FDA’s approval…
SM166
Robert Burgelman, Sara Leslie
2008
The case describes the strategic situation facing Carlos Ghosn and the Renault-Nissan Alliance in 2008 and beyond. One set of strategic issues concerns how to exploit to a greater extent the potential of the novel organization form – a sort of supra…
OB67
Jeffrey Pfeffer, Megan Anderson
2008
In 1993, Nuria Chinchilla had recently completed her doctoral thesis at IESE Business School in Barcelona, on the topic of organizational turnover, with no particular focus on women, flexible work arrangements, or work-family issues. She chose to remain…
OIT81A
Robert Chess, Lyn Denend, Sara Gaviser Leslie, Stefanos Zenios
2008
This case has been developed to facilitate a negotiation exercise related to the formation of partnership deals in the healthcare industry. It is based on actual information, but reflects a hypothetical situation involving two companies and a product that…
OD6A
Glenn Carroll, Victoria Chang, David Modest
2008
GlobeOp (http://www.globeop.com), headquartered in New York and London, was an independent financial technology firm focused on providing outsourced middle- and back-office operations capabilities, and fund administration and risk reporting services to…
SM167A
Robert Burgelman, Lyn Denend
2008
Throughout its history, Corning Incorporated had maintained a strong dedication to technology and innovation, committing approximately four to six percent of its annual sales to research, development, and engineering (RD&E) until the late 1990s when this…
