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Understanding the Returns from Integrated Enterprise Systems: The Impacts of Agile and Phased Implementation Strategies
How do firms benefit from integrated enterprise systems (IES), and how does the IES implementation strategy influence the returns from IES? We investigated the implementation strategy that firms should follow to integrate multiple enterprise…
“When the Cruiser Lights Come On”: Using the Science of Bias & Culture to Combat Racial Disparities in Policing
In this essay, we highlight the interplay between individuals’ psychological processes and sociocultural systems in producing and maintaining racial bias. We use a conceptual tool we call the culture cycle to map these dynamics, and illustrate…
Will Large Language Models Replace Human Languages?
You versus we: How pronoun use shapes perceptions of receptiveness
In response to increasing societal divisions, an extensive literature has emerged examining the construct of receptiveness. This literature suggests that signaling receptiveness to others confers a variety of…
Capturing Value from Artificial Intelligence
In this AMD Guidepost essay, we document outstanding questions regarding how organizations can capture value from AI tools and outline pathways for future exploratory management and organizational research on AI. Specifically, we emphasize the…
Screening for Social Determinants of Health During Primary Care and Emergency Department Encounters
Introduction
The Centers for Medicare & Medicaid Services have mandated inpatient screening of selected social determinants of health (SDOH) needs starting in 2024.…
Feet to the Fire: How Should Companies Tie Executive Compensation to Climate Targets?
In recent years, many companies have made voluntary pledges to reduce their carbon footprint. In this Closer Look, we examine how some companies institutionalize their climate commitments through executive compensation contracts. We find…
Noise in Expectations: Evidence from Analyst Forecasts
Analyst forecasts outperform econometric forecasts in the short run but underperform in the long run. We decompose these differences in forecasting accuracy into analysts’ information advantage, forecast bias, and forecast noise. We find that…
2023 Survey of Investors, Retirement Savings, and ESG
In fall 2023, Stanford Graduate School of Business, the Hoover Institution Working Group on Corporate Governance at Stanford University, and the Rock Center for Corporate Governance at Stanford University jointly conducted a nationwide survey of…
Between Brand Attacks and Broader Narratives: How Direct and Indirect Misinformation Erode Consumer Trust
Misinformation can take various forms, from political propaganda and health-related fake news to conspiracy theories. This review investigates the consequences of both direct and indirect misinformation for brands and consumers. We review the…
Board Diversity and Shareholder Voting
The lack of diversity across gender and race of corporate boards has been one of the most significant issues in corporate board governance in recent years. Given the critical role that shareholders have in approving director appointments, we…
CEO Succession and The Walt Disney Company
CEO succession planning is a critical exercise for any organization. And yet, experience clearly demonstrates that many companies fail to successfully handle the transition from one CEO to the next. What are the causes of this breakdown? We…
Corporate Carbon Accounting: Balance Sheets and Flow Statements
Current corporate disclosures regarding carbon emissions lack commonly accepted accounting rules. The carbon accrual accounting system described here takes the rules of historical cost accounting for operating assets as a template for generating…
Disclosing to Informed Traders
We develop a model in which a firm’s manager can voluntarily disclose to privately informed investors. In equilibrium, the manager only discloses sufficiently favorable news. If the manager is known to be informed but disclosure is costly, the…
Distinguishing Between Cosmopolitans and Omnivores in Organizational Audiences
How do organizational audience members value products and services? We examine here consumers called cosmopolitans (individuals who think beyond a single geographical place) and those called omnivores (individuals who show a…
Fintech Failure: Examining B2B and B2C Solutions for Two-Sided Platform Adoption
Across emerging economies, physical cash is the ubiquitous means of transaction for retailers and their consumers. Despite the widespread availability, affordability and benefits of Fintech solutions for digital payments in these regions, there…
Impact Matters for Giving at Checkout
We conducted two experiments on PayPal’s Give at Checkout feature to learn about the effect of 1) information about charity outcomes on donations, and 2) exposure to these point-of-sale microgiving requests on subsequent giving. In this “…
Information-Based Pricing in Specialized Lending
We study specialized lending in a credit market competition model with private information. Two banks, equipped with similar data processing systems, possess “general” signals regarding the borrower’s quality. However, the specialized bank gains…
Intermediary Balance Sheets and the Treasury Yield Curve
We document regime change in the U.S. Treasury market post-Global Financial Crisis (GFC): dealers switched from a net short to a net long position in the Treasury market. We first derive bounds on Treasury yields that account for dealer balance…
Market Design for Surface Water
Many proposed surface water transfers undergo a series of regulatory reviews designed to mitigate hydrological and economic externalities. While these reviews help limit externalities, they impose substantial transaction costs that also limit…