SI114
Laura Arrillaga-Andreessen, Victoria Chang
2009
Tom Siebel, founder of Siebel Systems, created the Siebel Foundation in 1996. In 2005, Siebel came to learn about the prevalence and devastating economic and human costs of methamphetamine (“meth”) abuse across the country, particularly in Montana. Meth…
SPM39B
Antonio Davila, George Foster, Norm O'Reilly
2009
This case is a follow-up to SPM-39A, which described three eras of the Anaheim Ducks NHL hockey team. In 2007, the team won the Stanley Cup (the NHL championship). This case describes the opportunities and challenges facing team management as a result…
SM176
Robert Burgelman, David Hoyt, Amanda Silverman, Christof Wittig
2009
In September 2008, Google and its Open Handset Alliance (OHA) partner, T-Mobile, launched the first Android-enabled smartphone in the U.S. market. Android was a new, open source, operating system for the wireless industry, developed by the OHA, a group…
OD6B
Glenn Carroll, Victoria Chang
2009
By 2008, GlobeOp was a leader in technology-enabled middle- and back-office support services and fund administration for hedge funds, fund managers, family wealth managers, and institutional investors, serving more than 160 clients worldwide (55 percent…
SPM40C
George Foster
2009
A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the…
SPM40A
George Foster
2009
A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the…
OB69
Jesper Sorensen
2009
Many people are skeptical of the idea that organizational cultures exert any real effects on individual and organizational behavior. One reason for this suspicion is that people often use the word “culture” as a catch-all category for “the way things are…
SM177
Robert Burgelman, David Hoyt, Margaret LeBrecque, Amanda Silverman
2009
By 2009, just 30 years after they had been commercially introduced cellular phones were used by billions of people worldwide. This note reviews the development of the cellular telecommunications industry, with particular emphasis on the role of…
M318
Meredith Jensen, James Lattin
2009
With the competitive 2007 holiday season approaching, Gary Hawkins (CEO of Green Hills Market, an independent grocery retailer in Syracuse, NY) was looking for a promotional program that would keep his best customers coming to Green Hills for all of their…
P60A
Nathan Blair, Saumitra Jha
2009
Jet Airways (A) is the case of a formerly rapidly growing, highly successful Indian airline that is now faced with the need to reduce expenses, namely in the form of salary cost reductions. The case provides a background on Jet Airways, including its…
P72
Daniel Kessler, Sara Leslie
2009
In 2002, the Bush Administration launched the Hospital Quality Initiative, which was intended to improve quality through accountability and public disclosure and to “empower consumers with quality of care information to make more informed decisions about…
OB73
Jeffrey Pfeffer
2009
Zia Yusuf, a Pakistani graduate of Harvard Business School in 1998, joined SAP, a high technology software company, in 2000 after working first at Goldman Sachs. Although Yusuf had no technical background nor ever worked in sales, marketing, or software…
SPM38
George Foster, David Hoyt
2009
The sport of cricket is an obsession in India, the country that is the most important economic force in the cricket world. In 2007, top-level cricket was played primarily by national teams. Domestic leagues were controlled by national governing bodies…
SPM40F
George Foster
2009
A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the…
SPM40D
George Foster
2009
A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the…
SPM40B
George Foster
2009
A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the…
OB75
Jeffrey Pfeffer
2009
In July, 2009, Jeffrey Pfeffer, a professor at the Graduate School of Business at Stanford University, received an e-mail. The two co-founders and joint co-CEOs and their colleagues at Orange Kimono Software were struggling with their pay system. Orange…
SM182
Robert Burgelman, Maalika Manoharan
2009
Zuora Inc. is a leading startup company in the Software as a Service (SaaS) billing and payments area, which needs to strategically position itself in the face of the emergence of Cloud Computing. CEO Tien Tzuo and his team must identify the market…
M321
Jennifer Aaker, Victoria Chang
2009
In early 2007, Barack Obama was a little-known senator running for president against Democratic nominee and household name, Hilary Clinton. But on November 4, 2008, Obama made history as the first African American to win the election against Republican…
M323B
Jennifer Aaker, Victoria Chang
2009
Case study B for How to Tell a Story contains various storytelling exercises.
Also see M323A: How To Tell A Story (A).
SI115
Hau Lee, Erica Plambeck, Maria Shao
2009
The Institute of Public & Environmental Affairs, founded and led by prominent Chinese environmentalist Ma Jun, was a small non-profit organization with an outsized mission. The Beijing-based group aimed to be a catalyst in “greening” China’s…
SI109
Victoria Chang, Debra Meyerson
2009
Green Dot was a charter management organization (CMO) based in Los Angeles, California (L.A.), a city that housed the second-largest school district in the country. The Los Angeles Unified School District (LAUSD) was known for its largely ethnic student…
M323A
Jennifer Aaker, Victoria Chang
2009
Stories are all around us. Stories move us, make us feel alive, inspire us to be more than we would be otherwise. Our appetite for stories is a reflection of the basic human need to understand patterns of life — not merely as an intellectual exercise…
SM175
Robert Burgelman, Andrew Grove, Debra Schifrin
2009
The case covers and analyzes the major players in the Electric Car Industry, with a focus on the United States and China. The case looks at start-ups and incumbent automakers, battery makers, retrofitters, utility companies and the government. In 2009…
