OB42B
Victoria Chang, Jeffrey Pfeffer
2003
Laura Esserman, a surgeon and faculty member at the University of California at San Francisco as well as a graduate of Stanford Business School, is engaged in a major effort to change the delivery of breast cancer services and the information systems used…
OB44
Jeffrey Pfeffer, Victoria Chang
2003
Keith Ferrazzi had certainly come a long way. The son of a steelworker and a cleaning lady, he was picked on by other kids for being poor at the private school he attended and at the same time by his poor friends in the neighborhood for trying to act like…
OB43(B)
David Caldwell, Charles O'Reilly III, Robert Pearl
2003
In 1999, Richard Townsend, M.D., the newly appointed Executive Director (CEO) of the Liberty Medical Foundation (LMF) was sitting in his Pittsburgh office reviewing materials for a presentation the following day to the Board of Directors. Dr. Townsend…
SM98
Robert Burgelman, Philip Meza
2003
Most consumers experienced the Internet at the limits of traditional dial-up modems: 56,000 bits per second (56 kbs) or slower. The reasons for the slower than expected adoption of broadband in the United States varied according to viewpoint. Some…
SM112
Robert Burgelman, Lewis Fanger, Cecilia O'Reilly
2003
As of the first half of 2003, Universal Music Group (UMG), the world’s largest recording company, is a part of the troubled Vivendi Universal conglomerate. The company is the market leader in the recording industry, which is in the third year of a severe…
M303
Frederic Descamps, Michaela Draganska, Christopher Pennya
2003
In August 2002, Microsoft approached the one-year anniversary of its video game console, the Xbox. The first wave of console systems were available in the U.S., Japan, Europe and Australia, and the second wave of rollouts was targeted four Asian markets…
P45
David Baron
2003
The Telecommunications Act of 1996 provided a structure for the deregulation of the telecommunications industry from long distance to local service. In 2002 the FCC began its Triennial Review of the UNE requirement under the leadership of chairman…
OB45
Jeffrey Pfeffer, Victoria Chang
2003
In 1998, 38-year-old Gary Loveman was perfectly content with his job as an untenured associate professor at the Harvard Business School (HBS). He was a popular teacher with standing room only classes in service management. He lived comfortably with his…
SPM10
Victoria Chang, George Foster
2003
By 2003, Murdoch and his team had built an impressive global sports regime within News Corp., while transforming the industry with innovative strategies, implementation, and technologies. Murdoch had used FOX’s acquisition of the National Football League…
SM35B
Robert Burgelman, Philip Meza
2003
This case examines the challenges and opportunities facing Charles Schwab in 2003. The company is a leading brokerage, but the entire industry has been in a severe downturn over the past few years. Schwab made its name as a discount brokerage and grew…
SI15
Christopher Canellos, Gregory Scott
2003
In April 1999, Will Rogers and Bob McIntyre, the president and chief financial officer of the Trust for Public Land (TPL), a nonprofit organization that acquired private land for transfer to public use, met to discuss the latest internal auditors’ report…
SM122
William Barnett, James March, Mooweon Rhee
2003
This case discusses the entry of Hyundai Motor Corporation (HMC) into the United States. After a promising beginning in the U.S. automotive market, sales tanked as “Hyundai” became synonymous for cheap car. After leadership changes within HMC, the company…
M305(A)
Victoria Chang, Sonya Grier
2003
In 1997, Lyle Hubbard, CEO of Gardenburger, a producer and marketer of veggie burgers and meat alternative products, waited in his Portland, Oregon office for his executive team. He had called together the group to discuss Gardenburger’s advertising…
P39
David Baron, Soon Jin Lim, Deborah Liu
2003
In Africa GlaxoSmithKline (GSK) confronted the reality of the AIDS crisis every day, and its decisions impacted thousands. There were no ready answers to the crisis, but everyone—governments, non-governmental organizations, the media, shareholders, and…
SI103
Jeremy Bahr, William Meehan III, Brian Tayan
2003
Gordon and Betty Moore Foundation has approved a $110 million Nursing Initiative to improve patient care in hospitals by addressing problems of nursing shortages and lack of nursing training in the San Francisco Bay Area. The case addresses issues of how…
SI48
William Barnett, William Durham
2003
In 1985, Daniel Janzen, one of the world’s foremost tropical ecologists, proposed a bold plan to preserve and restore a substantial tropical forest in Costa Rica, called the Area de Conservación Guanacaste (ACG). The project reformed the Costa Rican…
SI66
Laura Arrillaga-Andreessen, David Hoyt
2003
Philanthropy as an industry, with professionally managed organizations addressing the root causes of social problems, was developed in the United States. This paper traces is development from early colonial days through the formation of the first great…
SM116
John McMillan, David Hanley
2003
Grameen Bank was a microcredit bank in Bangladesh, annually lending hundreds of millions of dollars to its millions of poor entrepreneurs. The bank’s managing director, Muhammad Yunus, was faced with tremendous challenges brought about by the political…
P41
David Baron, Soon Jin Lim, Deborah Liu
2003
Note on the AIDS epidemic, including history, treatment, drug pricing, and economics.
SI16C
James Phills, E Martenson
2003
In early January 1993, American Repertory Theatre’s (ART) Artistic Director Robert Brustein and Managing Director Robert Orchard were concerned about ART’s financial situation. Major government funders had communicated plans to cut sharply, and possibly…
SI64
Laura Arrillaga-Andreessen, David Hoyt
2003
This short paper introduces considerations in corporate philanthropy. It discusses possible motivations for corporate philanthropy, and the forms such philanthropy can take. It also introduces arguments for and against corporate philanthropy: is…
SI45
William Barnett, Erik Budde, William Durham
2003
The Wild Salmon Center was originally created to provide anglers access to some of the best fishing in the world in return for funding research and conservation. Starting in 1998, the Wild Salmon Center expanded from angling tourism to the implementation…
SI35
Daniel Kalafatas, James Phills
2003
In early 2003, Reverend Doctor Dieter Kays, the CEO of Lutherwood-CODA, was by his own account “worried and spending a lot of time in prayer.” The subject of Kays’ spiritual reflection was Luther Village, the Canadian nonprofit’s bold, three-phase, 12…
SI16A
James Phills, Gregory Scott
2003
In early January 1993, American Repertory Theatre’s (ART) Artistic Director Robert Brustein and Managing Director Robert Orchard were concerned about ART’s financial situation. Major government funders had communicated plans to cut sharply, and possibly…
