HR22
Charles O'Reilly III, Irene Wang
2004
In 2003, Norman Walker, head of HR at Novartis, received approval from the Management Board to implement a global HRIS system. Although Walker had made substantial progress in transforming the HR function, much of their efforts remained transactional and…
M304(B)
Davina Drabkin, Chip Heath
2003
Don Tyson, the “king of chicken,” was thinking about fish. As president of Tyson Foods, he had taken Tyson from a small family-owned company to number 110 on the Fortune 500. His relentless work helped move chicken ahead of beef on America’s dinner…
M304(A)
Davina Drabkin, Chip Heath
2003
Don Tyson, the “king of chicken,” was thinking about fish. As president of Tyson Foods, he had taken Tyson from a small family-owned company to number 110 on the Fortune 500. His relentless work helped move chicken ahead of beef on America’s dinner…
E159
Jamie Earle, H. Grousbeck
2003
The case offers an overview of two companies: a boutique, regional bank that offers loans to venture-backed startups the high-technology and biotechnology industries; and a computer company that makes blade servers. In 2001, the bank lent an unusually…
E158
Jamie Earle, H. Grousbeck
2003
The case offers an overview of a middle-market, regional, career placement firm that focuses on primarily temporary, but also permanent, placements to companies and organizations from the Fortune 500 to the state government. It focuses on intra-company…
E150
Harold Grousbeck, Joel Peterson, Alicia Seiger
2003
The case details the history of JetBlue from securing slot rights at JFK to the highlights of growing a successful start-up airline in the midst of industry turmoil. Competition and industry dynamics are discussed, followed by a closer look into the…
E124
Janet Feldstein, H. Grousbeck
2003
Peter Kelly and Med-Mart introduces Peter Kelly, the young CEO of a medical supplies company. Kelly is a three-time graduate of Stanford University (a bachelor’s degree, a master’s degree and an MBA,) who started a “search-fund” with a colleague, and…
SM105
Robert Burgelman, Philip Meza
2003
Much of the landscape in which today’s media companies find themselves as they contend with the impact of digitization of content and the convergence of means of distribution was shaped by regulatory forces. Three government rulings in particular were…
SM117
Robert Burgelman,Sweta Sarnot
2003
To become the predominant player in its industry, the company faced several strategic challenges. IBM, Oracle, and Microsoft posed an increased competitive threat in BEA’s core application server market segment. Seeking further growth opportunities, the…
OB42A
Jeffrey Pfeffer, Victoria Chang
2003
Laura Esserman, a surgeon and faculty member at the University of California at San Francisco as well as a graduate of Stanford Business School, is engaged in a major effort to change the delivery of breast cancer services and the information systems used…
OB43(B)
David Caldwell, Charles O'Reilly III, Robert Pearl
2003
In 1999, Richard Townsend, M.D., the newly appointed Executive Director (CEO) of the Liberty Medical Foundation (LMF) was sitting in his Pittsburgh office reviewing materials for a presentation the following day to the Board of Directors. Dr. Townsend…
SM112
Robert Burgelman, Lewis Fanger, Cecilia O'Reilly
2003
As of the first half of 2003, Universal Music Group (UMG), the world’s largest recording company, is a part of the troubled Vivendi Universal conglomerate. The company is the market leader in the recording industry, which is in the third year of a severe…
OB44
Jeffrey Pfeffer, Victoria Chang
2003
Keith Ferrazzi had certainly come a long way. The son of a steelworker and a cleaning lady, he was picked on by other kids for being poor at the private school he attended and at the same time by his poor friends in the neighborhood for trying to act like…
OB42B
Victoria Chang, Jeffrey Pfeffer
2003
Laura Esserman, a surgeon and faculty member at the University of California at San Francisco as well as a graduate of Stanford Business School, is engaged in a major effort to change the delivery of breast cancer services and the information systems used…
OB45
Jeffrey Pfeffer, Victoria Chang
2003
In 1998, 38-year-old Gary Loveman was perfectly content with his job as an untenured associate professor at the Harvard Business School (HBS). He was a popular teacher with standing room only classes in service management. He lived comfortably with his…
OB43(A)
David Caldwell, Charles O'Reilly III, Robert Pearl
2003
In 1999, Richard Townsend, M.D., the newly appointed Executive Director (CEO) of the Liberty Medical Foundation (LMF) was sitting in his Pittsburgh office reviewing materials for a presentation the following day to the Board of Directors. Dr. Townsend…
SM116
John McMillan, David Hanley
2003
Grameen Bank was a microcredit bank in Bangladesh, annually lending hundreds of millions of dollars to its millions of poor entrepreneurs. The bank’s managing director, Muhammad Yunus, was faced with tremendous challenges brought about by the political…
SI48
William Barnett, William Durham
2003
In 1985, Daniel Janzen, one of the world’s foremost tropical ecologists, proposed a bold plan to preserve and restore a substantial tropical forest in Costa Rica, called the Area de Conservación Guanacaste (ACG). The project reformed the Costa Rican…
SI16C
James Phills, E Martenson
2003
In early January 1993, American Repertory Theatre’s (ART) Artistic Director Robert Brustein and Managing Director Robert Orchard were concerned about ART’s financial situation. Major government funders had communicated plans to cut sharply, and possibly…
SI45
William Barnett, Erik Budde, William Durham
2003
The Wild Salmon Center was originally created to provide anglers access to some of the best fishing in the world in return for funding research and conservation. Starting in 1998, the Wild Salmon Center expanded from angling tourism to the implementation…
SI35
Daniel Kalafatas, James Phills
2003
In early 2003, Reverend Doctor Dieter Kays, the CEO of Lutherwood-CODA, was by his own account “worried and spending a lot of time in prayer.” The subject of Kays’ spiritual reflection was Luther Village, the Canadian nonprofit’s bold, three-phase, 12…
SI16A
James Phills, Gregory Scott
2003
In early January 1993, American Repertory Theatre’s (ART) Artistic Director Robert Brustein and Managing Director Robert Orchard were concerned about ART’s financial situation. Major government funders had communicated plans to cut sharply, and possibly…
SI51
William Barnett, William Durham, Nathaniel Fisher
2003
The Community Baboon Sanctuary, located in north-central Belize, was founded in 1985. Primatologist Robert Horwich and a few local villagers worked with local landowners to develop a voluntary sanctuary to protect and grow the local Howler Monkey…
SI47
William Barnett, Terry Cumes, William Durham, Roderick Morris
2003
In 1962, Abercrombie & Kent began as a safari company in Kenya. The company has grown to offer environmentally friendly travel opportunities worldwide to primarily affluent Western travelers. This case explores how Abercrombie & Kent developed its…
