F273
Jonathan Berk, Nate Blair
2009
As James A.C. Kennedy, CEO and president of T. Rowe Price Group, reviewed the 2008 annual letter to shareholders, he reflected on the state of the economy and his firm. 2008 had been a horrendous year for the financial markets and saw the demise or…
E345
Garth Saloner, Jocelyn Hornblower
2009
This vignette tells the story of Jessica Herrin, founder of Stella & Dot, a direct sales jewelry company. It details Herrin’s desire to start and grow a company that would offer an employment solution for women (typically with children) without meaning a…
GS73
Condoleezza Rice, William Barnett, Cecilia Hyunjung Mo
2009
Examining the impact of domestic politics on international business contracts, this case explores the controversy surrounding the 2005 attempt by DP World to take a stake in U.S. port operations.
GS72
Condoleezza Rice, William Barnett, Cameron Bell
2009
Examining the relationship between the Russian oil and gas giant Gazprom and the countries of the European Union, this case explores the interaction between geopolitics and business.
SPM39B
Antonio Davila, George Foster, Norm O'Reilly
2009
This case is a follow-up to SPM-39A, which described three eras of the Anaheim Ducks NHL hockey team. In 2007, the team won the Stanley Cup (the NHL championship). This case describes the opportunities and challenges facing team management as a result…
SM176
Robert Burgelman, David Hoyt, Amanda Silverman, Christof Wittig
2009
In September 2008, Google and its Open Handset Alliance (OHA) partner, T-Mobile, launched the first Android-enabled smartphone in the U.S. market. Android was a new, open source, operating system for the wireless industry, developed by the OHA, a group…
SI114
Laura Arrillaga-Andreessen, Victoria Chang
2009
Tom Siebel, founder of Siebel Systems, created the Siebel Foundation in 1996. In 2005, Siebel came to learn about the prevalence and devastating economic and human costs of methamphetamine (“meth”) abuse across the country, particularly in Montana. Meth…
OD6B
Glenn Carroll, Victoria Chang
2009
By 2008, GlobeOp was a leader in technology-enabled middle- and back-office support services and fund administration for hedge funds, fund managers, family wealth managers, and institutional investors, serving more than 160 clients worldwide (55 percent…
SM177
Robert Burgelman, David Hoyt, Margaret LeBrecque, Amanda Silverman
2009
By 2009, just 30 years after they had been commercially introduced cellular phones were used by billions of people worldwide. This note reviews the development of the cellular telecommunications industry, with particular emphasis on the role of…
SPM40C
George Foster
2009
A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the…
SPM40A
George Foster
2009
A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the…
OB69
Jesper Sorensen
2009
Many people are skeptical of the idea that organizational cultures exert any real effects on individual and organizational behavior. One reason for this suspicion is that people often use the word “culture” as a catch-all category for “the way things are…
M318
Meredith Jensen, James Lattin
2009
With the competitive 2007 holiday season approaching, Gary Hawkins (CEO of Green Hills Market, an independent grocery retailer in Syracuse, NY) was looking for a promotional program that would keep his best customers coming to Green Hills for all of their…
SPM38
George Foster, David Hoyt
2009
The sport of cricket is an obsession in India, the country that is the most important economic force in the cricket world. In 2007, top-level cricket was played primarily by national teams. Domestic leagues were controlled by national governing bodies…
P60A
Nathan Blair, Saumitra Jha
2009
Jet Airways (A) is the case of a formerly rapidly growing, highly successful Indian airline that is now faced with the need to reduce expenses, namely in the form of salary cost reductions. The case provides a background on Jet Airways, including its…
P72
Daniel Kessler, Sara Leslie
2009
In 2002, the Bush Administration launched the Hospital Quality Initiative, which was intended to improve quality through accountability and public disclosure and to “empower consumers with quality of care information to make more informed decisions about…
OB73
Jeffrey Pfeffer
2009
Zia Yusuf, a Pakistani graduate of Harvard Business School in 1998, joined SAP, a high technology software company, in 2000 after working first at Goldman Sachs. Although Yusuf had no technical background nor ever worked in sales, marketing, or software…
SPM40F
George Foster
2009
A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the…
SPM40D
George Foster
2009
A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the…
SPM40B
George Foster
2009
A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the…
OB75
Jeffrey Pfeffer
2009
In July, 2009, Jeffrey Pfeffer, a professor at the Graduate School of Business at Stanford University, received an e-mail. The two co-founders and joint co-CEOs and their colleagues at Orange Kimono Software were struggling with their pay system. Orange…
SM182
Robert Burgelman, Maalika Manoharan
2009
Zuora Inc. is a leading startup company in the Software as a Service (SaaS) billing and payments area, which needs to strategically position itself in the face of the emergence of Cloud Computing. CEO Tien Tzuo and his team must identify the market…
OB73V
Jeffrey Pfeffer
2009
Zia Yusuf, a Pakistani graduate of Harvard Business School, joined SAP, a high technology software company, in 2000. Although Yusuf had no technical background nor had ever worked in sales, marketing, or software development, he moved up rapidly at SAP…
OB72
Jeffrey Pfeffer, Megan Anderson
2009
Kimberly-Clark in the Andean region had hit a performance plateau. Five years prior, Sergio Nacach had taken over as general manager for the region and had embarked on a cultural transformation to build a winning culture centered on the people who worked…
