SI37
Lesley Koenig, James Phills, Greg Powell
2003
Seattle’s theatre industry had a rich, 38-year history of producing top-quality plays and musicals. In a typical year, the theatres collectively sold over 1 million tickets and pumped over $8 million into the local economy. Historically, the five major…
E55D
William Barnett, Charles Holloway, Jamie Earle
2003
The case picks up where the C case leaves off in 1998 and describes the company’s transition from being a tool for development departments to being an enterprise solution. It offers an overview of the transition the salesforce, customer service…
E155
Charles Holloway, John Morgridge, Alicia Seiger
2003
The case details the story of Netflix’s IPO, which occurred on May 23, 2002. The company selected Merrill Lynch as the lead underwriter and the case details the process the offering team followed to lead the company to a successful IPO during difficult…
E164
Joel Peterson, Alicia Seiger
2003
Russell Poore set out to raise a search fund but ultimately decided to conduct an unfounded search . He identified two target companies in the document destruction business, one in Salt Lake City, Utah and one in Phoenix, Arizona. He raised capital from…
E163C
James Lattin, Mark Leslie, Erin Yurday
2003
E-163C is supplemental material to E-163A, Med-Mart: Transitioning the Business Model (A), and E-163B, and should be handed out in class as discussion progresses. The results, one year later, of Med-Mart CEO Peter Kelly’s revised business strategy and new…
A188B
Ron Kasznik, Erin Yurday
2003
Following Morgan Stanley’s controversial June 20, 2001 research report, “Qwest: Listening to the 10-K,” Qwest stockholders saw their investments sink up to 95 percent as a host of subsequent events and disclosures transpired.
A186A
Maureen McNichols, Brian Tayan
2003
The A case is a financial statement, ratio analysis case involving a high-growth retail company. The case begins with an individual shareholder in the Costco Wholesale Corporation who is trying to evaluate the operational performance of the business she…
F267(A)
David Berry, George Parker
2003
It was no surprise to Heidi Kunz, CFO of Gap Inc., when CEO Mickey Drexler called asking for an update on her analysis of the company’s capital structure. She knew that her boss was getting a lot of pressure from the board to lay out a specific road map…
E55C
William Barnett, Charles Holloway, Jamie Earle
2003
Network Appliance faces challenges amid the rapid growth of the server and storage technology sector.
IB44
R. McKern, Sweta Sarnot
2003
The Russian Federation (“Russia”) is the largest of the fifteen geopolitical entities that emerged in 1991 from the Soviet Union. With a population of 145 million, Russia succeeded the Soviet Union as the largest country in the world, covering more than…
IB47
Ian Buchanan, Booz Allen Hamilton, John McMillan, Erin Yurday
2003
This case addresses the challenges faced by Telkomsel, an Indonesian cell phone company, as it tried to grow and become globally competitive. The protagonist is Mulia Tambunan, former CEO of Telkomsel. Mulia’s challenge was to create a nimble, modern…
E153
Glenn Carroll, Greg Powell
2003
On Labor Day, 2002, Cocoa Pete’s Chocolate Adventures launched their small selection of gourmet chocolates at high-end supermarkets in the San Francisco Bay Area. The company’s founder, Pete Slosberg, had carved a niche out of the stagnant chocolate…
E152
James Lattin, Mark Leslie, Jamie Earle
2003
The case offers an overview of a startup that has chosen to sell its solutions entirely through indirect channels—currently through value-added resellers (VARs) and, in the future, through both VARs and systems integrators (SIs). In the case, we discuss…
E163A
James Lattin, Mark Leslie, Erin Yurday
2003
Peter Kelly became CEO of Med-Mart, a home health supply company, shortly after his search fund acquired it in 1993. Unfortunately, the first two years running Med-Mart were fraught with disappointing discoveries. At the time of purchase, Med-Mart’s sales…
E160
Jamie Earle, Garth Saloner, Jeffrey Skoll
2003
Circles is a company that runs employee and customer loyalty programs for enterprises. The company was founded by two GSB alumnae in the late 90s. The case describes the idea formation process, the founding of the company, various dilemmas management had…
E145
Davila Antonio, Jeff Eisen
2003
Salesforce.com evolves from a fledgling start-up to a leader in the provision of web-based management systems. Throughout their growth, the management team faces several strategic decisions, which result in the development of new products and the entry…
E55B
William Barnett, Jamie Earle
2003
The case picks up where the A case leaves off and describes the company’s leadership transition from Mike Malcolm to Dan Warmenhoven. It also describes the decision process the company makes to distribute through channels versus directly.
GS29
Peter Koudal, Hau Lee, Barchi Peleg, Paresh Rajwat, Richard Tully
2003
Rick Wagoner, CEO of General Motors knew that something was “broken” in the automobile industry long before a USA Today article made the announcement in December 2001. Wagoner, along with top lieutenants Mark Hogan, group vice president, on the customer…
L1A
David Bradford, Doug Crandall
2003
On November 16, 1996, Doug Crandall, Second Lieutenant and platoon leader of the Army’s 1st Platoon, Delta Company, consisting of four tanks and sixteen men, was tasked with establishing a mobile defense. Their mission was to block enemy scout vehicles’…
L1B
David Bradford, Doug Crandall
2003
On November 16, 1996, Doug Crandall, Second Lieutenant and platoon leader of the Army’s 1st Platoon, Delta Company, consisting of four tanks and sixteen men, was tasked with establishing a mobile defense. Their mission was to block enemy scout vehicles’…
A186B
Maureen McNichols, Brian Tayan
2003
The A case is a financial statement, ratio analysis case involving a high-growth retail company. The case begins with an individual shareholder in the Costco Wholesale Corporation who is trying to evaluate the operational performance of the business she…
IB30B
Kanika Bahl, John Newsome, Joel Podolny
2003
In 2001 Dr. Brian Brink, Senior Vice President of Anglo American, a massive South African mining conglomerate, was debating how to confront the ravages that extremely high HIV/AIDS rates were taking on Anglo’s workforce and overall productivity….
A188A
Ron Kasznik, Erin Yurday
2003
On June 20, 2001, Morgan Stanley published a research report, “Qwest: Listening to the 10-K,” that called into question some of Qwest’s accounting practices since the merger with U S West. In addition, the Morgan Stanley analysts lowered earnings…
E137
H. Grousbeck, Alicia Seiger
2003
The case puts the reader in the position of Scott Bekemeyer, whose search fund just acquired Valley Fire Protection Company. Immediately upon taking over the company, Scott faces a serious of difficult issues, including a deviant branch manager, a non…
