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Operations, Information & Technology


Labourers work at a large garment factory | Reuters/Kham
August 10, 2016

How to Improve Working Conditions in the Developing World

A major sporting goods manufacturer found a surprising way to improve workers’ lives while maximizing productivity.


Medical supplies arranged on a shelf | Reuters/Lucas Jackson
March 7, 2016

How Hospitals Avoid Penalties for Making Patients Sick

Lax reporting requirements make it easier to change records.


People waiting in emergency room | iStock/abalcazar
October 11, 2016

Predictive Data Can Reduce Emergency Room Wait Times

Anticipating ER traffic jams before they begin can save lives.


A crowd of men behind bars | Illustration by Stefani Billings
March 18, 2016

How to Fix Overcrowded Jails

Solving the problem means putting convicted felons on the street. A scholar explains why that’s the right move.


 A woman is exasperated at a computer | iStock/aydinynr
March 16, 2016

The Risk of “Clicky” Content

Scintillating headlines draw readers, but there’s a better way to win audiences.

Latest Stories in Operations, Information & Technology

October 20, 2015

The Power (and Risks) of Measurement in a Fitbit World

Scoreboards work better than ever in this wired world, but be careful.
October 14, 2015

Edward Fenster: Operate Out of Your Comfort Zone

The co-founder of Sunrun discusses winning over regulators, and lessons learned.
October 8, 2015

Will Facebook Replace Traditional Research Methods?

Social media offers researchers a window into the human experience.
October 2, 2015

Corvette Chief Engineer on Why You Won’t See a Self-Driving Sports Car

With 37 years at GM, Tadge Juechter offers a long-view perspective on the auto industry.
September 18, 2015

The “Wild West” of Innovation is Hotter Than Ever

How to become part of the future of the Internet of Things.
August 27, 2015

What Our Digital Footprint Says About Us

A Stanford scholar says social media reveals your most intimate personality traits.
August 21, 2015

An Organization Builds a Technological Bridge Between Parents and Teachers

An innovator looks outside the classroom to reduce the educational achievement gap.
August 13, 2015

Exploring the Ethics Behind Self-Driving Cars

How do you code ethics into autonomous automobiles? And who is responsible when things go awry?
July 28, 2015

Are Big Drug Companies Too Slow to Report Patient Deaths to the FDA?

A new analysis shows that some pharmaceutical companies may be dragging their feet on disclosing critical data.
July 28, 2015

Design Thinking is About Doing

Stefanos Zenios describes an action plan for entrepreneurs.