GS01
David Hoyt, Hau Lee
2001
In 1995, Lucent Technologies supply chain in Asia had many problems: long lead times, high cost, poor reliability, high inventories, poor technical support of customers and local Asian operations. This was, in many ways, a result of the historical supply…
GS25
Hau Lee, Paresh Rajwat
2001
Performance measurement is an important part of supply chain management. Timely, accurate, and detailed performance monitoring can allow a company to detect problems early, diagnose causes of problems, and come up with interventions promptly….
HR18
Charles O'Reilly III
2001
Justin Kitch, CEO and co-founder of Homestead Technologies, an Internet communications company that offered a comprehensive resource for building Web sites to individuals and businesses, wondered, in the midst of the dotcom boom in 2000, just how tight…
A172B
Mary Barth, Susan Mackenzie
2001
Case highlights the impact of JDS Uniphase’s acquisition program on its financial statements, focusing on goodwill assets and amortization. In FY01, the Company wrote off $51 billion in goodwill assets, the largest write-off in history. The case…
A170
Tim Baldenius, Stefan Reichelstein
2001
In March 1996, the ASIC Division of Sub-Micron Devices received an inquiry from Western Digital: would ASIC be willing to supply 3,000,000 chips annually for a period of three years at a price of $40/chip? ASIC’s Controller, Gary Ravenport convened a…
EC26
Geoffrey Adamson, Antonio Davila, George Foster
2001
In 2001 Punita Pandey, CEO of netCustomer, considered how to expand the two-year old company she had founded with her brother, Nalin Pandey. netCustomer provided Internet based customer service for companies through a service center in India. The company…
E101
Christopher Flanagan, H. Grousbeck
2001
This case examines the challenges faced by a start-up communications company during its first year in business. Begun by two young MBAs in late 1999, Arrival Communications, a digital subscriber line (“DSL”) services company focused on meeting the needs…
A172A
Mary Barth, Andrew Baumbusch, Ramez Toubassy
2001
In August 1998, Kerry King, President and Chief Executive Officer of Ultratech Corporation looked with great interest at the changes that were occurring in the technology industry. Ultratech Corporation had an opportunity to enter into a strategic merger…
HR14
Victoria Chang, Charles O'Reilly III
2001
This case explores the ways in which Siebel Systems’ strong culture, with its emphasis on customer satisfaction and professionalism, has been a source of competitive advantage for this leading provider of customer-focused eBusiness applications software….
HR16
Jeffrey Pfeffer, Victoria Chang
2001
The senior management team at Holy Cross Hospital, a nonprofit hospital based in Florida, wanted to build a culture at the hospital which was different from the traditional authoritarian and hierarchical hospital cultures at other for-profit and nonprofit…
IB26
Victoria Chang, Antonio Davila, George Foster
2001
Over the years, Gil Shwed, founder and CEO of Check Point Software, and his management team had developed highly effective strategies and had executed their strategies extremely well. However, by 2001, they knew that their rapid success had begun to lead…
IB25
Ade Dosunmu, John McMillan
2001
Phyto-Riker, a U.S. investor-led start-up pharmaceutical company in Ghana, contemplates the effects of needs generated by the HIV epidemic in sub-Saharan Africa on its future business plans. In April 2001, it appeared as if political will was…
E100
Christopher Flanagan, John Glynn Jr.
2001
This case examines the growth and development of Fogdog, an online sporting goods retailer, from its founding, through multiple rounds of venture capital financing, to an IPO, and ultimately to its sale to Global Sports, one of its publicly traded…
BP269
Terry Anderson, J. Grewell
2001
This case chronicles International Paper from 1957 to 2001 in its transition from a company with a unique focus on forest products to one that embraced land management practices and fostered recreational and wildlife uses of forestlands. In 2001…
E93
Christopher Flanagan, John Glynn Jr.
2001
These are three fictional vignettes that each highlight selected challenging issues that venture capitalists are faced with from time to time. In the first vignette, “The Product’s Great, but Nobody’s Buying,” seasoned venture capitalist Tom Ingram is…
M297
Sonya Grier, Susan Masserang, Jonathan Tinter
2000
In April 1999, John Gummer, chairman of the Marine Stewardship Council (MSC), an independent, global non-profit organization, was charged with implementing an eco-labeling program for seafood products harvested in a sustainable manner. Through the program…
IB19A
Joel Podolny, Andrea Higuera, Lauren Pressman
2000
Founded by two Stanford MBAs in June 1999, MercadoLibre.com is an online auction site targeted at the Spanish- and Portuguese-speaking populations throughout the world. MercadoLibre.com’s first site was launched in Argentina in August 1999. The company…
IB19B
Andrea Higuera, Joel Podolny, Lauren Pressman
2000
Founded by two Stanford MBAs in June 1999, MercadoLibre.com is an online auction site targeted at the Spanish- and Portuguese-speaking populations throughout the world. MercadoLibre.com’s first site was launched in Argentina in August 1999. The company…
GS22
S. Whang, E. Chen, A. Enna, S. Jordan, D. Cohen, D. Feller, S. Fujieda, E. Filmore, P. Padmanabhan
2000
Highly fragmented and competitive, the present foodservice industry’s supply chain is characterized by inefficient information and product flows. Instill has one of the most ambitious propositions to revolutionize the industry supply chain.
SM35A
Robert Burgelman, Kelly DuBois, Margot Sutherland
2000
This business case study opens with Dave Pottruck, president and co-CEO of Charles Schwab Corporation (CSC), contemplating a piece of news in the June 1, 1999 edition of the Wall Street Journal that was about to send shock waves through the brokerage…
HR6B
Jeffrey Pfeffer
2000
In 2000, SAS Institute, the largest privately-owned software company in the world, confronted the decision of whether or not to become a public company. The organization, known for its family-friendly policies and low turnover, had to consider whether…
EC24
Haim Mendelson, Philip Meza
2000
This case traces AOL’s evolution from Internet Service Provider (ISP) to media empire. In 2000, AOL controlled a wide variety of Internet and media assets including vast content arms (e.g. Time Magazine), broadcasters (e.g. CNN) and cable systems. In…
EC17
Haim Mendelson
2000
The case sets Dell’s direct model, internet strategy and management of information into historical context by first describing the computer industry’s shift in the mid-80’s from vertically-integrated corporations like IBM, DEC and NCR to a collection of…
