E69
Charles Holloway, John Morgridge, Pratap Mukherjee
2003
This case offers an overview of Veritas Software’s history, beginning with the initial company, Tolerant Systems. It discusses the troubles Tolerant ran into and introduces the changes the company went through when it became a restart led by Mark Leslie…
E155
Charles Holloway, John Morgridge, Alicia Seiger
2003
The case details the story of Netflix’s IPO, which occurred on May 23, 2002. The company selected Merrill Lynch as the lead underwriter and the case details the process the offering team followed to lead the company to a successful IPO during difficult…
OIT36
Jeff Eisen, Charles Holloway
2002
Escalate quickly changes order management product strategy – several times — to adjust to a rapidly changing market and economy.
OIT35
Charles Holloway, David Hoyt
2002
In January 2000, Microsoft was taking final bids for the assembly and test of the Xbox. The product was scheduled for introduction and volume shipments in late 2001. The leading electronics manufacturing services (EMS) companies, including Flextronics…
OIT30
Andrea Higuera, Charles Holloway
2002
The purpose of this Industry Note is to provide an overview of the market for Supplier Relationship Management (SRM) Software and to understand the issues that executives face in utilizing software to help manage supplier relationships. This note first…
E133
Janet Feldstein, Peter Wendell
2002
This case follows the entrepreneurial experience of Buck French, a recent Harvard Business School graduate, who founded OnLink Technologies, a high technology company serving the Building Products Industry. The case follows the company’s creation and…
E123A
Andrea Higuera, Charles Holloway, John Morgridge, Dan Thomas
2002
This case is the first of two written about Digital Island, Inc., which was founded by Ron Higgins in January 1997, in Honolulu, Hawaii. The company started by offering global Internet Protocol (IP) networking services for applications to help companies…
E123B
Andrea Higuera, Charles Holloway, John Morgridge, Dan Thomas
2002
This case is the second of two cases written about Digital Island, Inc. Digital Island, Inc. was founded in January 1997 and the company’s vision was: To allow enterprises to tap the power of the Internet. Given this vision, Digital Island’s initial…
SM90C
Robert Burgelman, Philip Meza
2002
When USA Networks sold its movie and television assets, the company renamed itself USA Interactive. The sale represented a significant shift in the company’s asset base and strategy. Some thought that the sale of USA Networks’ media assets put to rest…
SM79
Janet Feldstein, Christopher Flanagan, Charles Holloway
2002
This case introduces Handspring, a manufacturer of handheld devices, and concentrates particularly on the company’s and founders’ historical and forward-looking relationships. At the time of the case Handspring is generating approximately $500 million…
OIT34
Andrea Higuera, Charles Holloway
2002
In May 2000, Sonia Syngal, director of procurement strategy and supplier relations at Sun Microsystems, needed to make a critical decision. Under Sonia’s leadership, the company had just completed its first “dynamic bidding” pilot tests and as a result…
E122
Andrea Higuera, Charles Holloway
2002
After opening the first Gordon Biersch brewery restaurant in July 1988 in Palo Alto, California, Dan Gordon and Dean Biersch successfully built Gordon Biersch into a $20 million company with restaurants in five locations and a small retail beer business….
GS28
Seungjin Whang
2002
In 1992, Japan’s Nippon Telephone and Telegraph (NTT) spun off its wireless phone service, forming NTT DoCoMo. NTT DoCoMo introduced “I-Mode,” a wireless data service in November 1998. At the time of introduction, this was a new, untested market….
E107
Christopher Flanagan, Charles Holloway
2002
This case examines the myriad of issues faced by two entrepreneurs who use the “search fund” model to search for, purchase, and ultimately operate a home health care services company. The “search fund” is a proven investment vehicle through which a group…
EC32
Haim Mendelson, David Hoyt
2001
In 2001, while online grocery services such as Webvan, Peapod, Streamline, and Homegrocer.com were suffering huge losses, merging to stay alive, and going out of business, Britain’s largest grocer, Tesco PLC was a notable exception. This case describes…
EC18
Sanjeev Dewan, Haim Mendelson
2001
Charles Schwab Corporation’s ability to successfully leverage IT and introduce innovations that have transformed the brokerage industry is charted in this case from the firm’s early focus, after the deregulation of brokerage commissions in 1975, on…
SM83
Robert Burgelman, Philip Meza
2001
This case describes the evolution of Amazon.com from its inception in 1996 as an online bookseller, to its position in 2001 as a globally recognized e-commerce brand. Through an interview with Amazon.com founder and CEO Jeff Bezos, this case reviews the…
SM85
Robert Burgelman, Philip Meza
2001
Very valuable business models have been built around proprietary—or Closed Source—software programs. Perhaps the best example is Microsoft’s Windows operating system. However, in the early days of computing, many people routinely shared software…
SM90B
Robert Burgelman, Philip Meza
2001
The case describes USA Networks following its failed bid to buy the Internet portal Lycos in 1999. By 2001, USA Networks was an agglomeration of assets in two distinct areas: electronic commerce (something USA Networks refers to as interactivity) and…
SM29C
Robert Burgelman, Philip Meza
2001
Disney has long been an industry leader in content creation. The company has a successful history of creating both animated and live action films and television programming as well as multi-purposing its content for alternative forms of consumption…
SM24B
Robert Burgelman, Philip Meza
2001
Electronic Arts is a leader in the creation and distribution of game content for consoles and PCs. The company operates in an extremely challenging environment and must navigate challenges such as console platform transitions while continuing to produce…
EC25
Haim Mendelson, Philip Meza
2001
Following the share price meltdown of Internet companies in 2000 and 2001, increased attention was paid to the profitability of companies whose business was in any way related to the Internet. As a benchmark company in electronic commerce, Amazon.com…
EC28
Geoffrey Adamson, Haim Mendelson
2001
Peter Kight, created CheckFree Corporation, an electronic payment service company based in Atlanta in 1981. By 2000 it dominated the fragmented electronic bill payment market, and provided the processing services for 350 financial institutions including…
EC31
Haim Mendelson
2001
This business case study focuses on Webvan, a company that set out, in June 1999 to build a nationwide infrastructure to deliver food products to consumers. Webvan put together a sophisticated distribution and information system that was optimized from…
