A New CEO's Problems
A female GSB graduate assumed the role of CEO of a SaaS company operating at slightly above breakeven. Three weeks into the role, she had built trust with the VP of operations, but she had not been well received by her two other direct reports who were VPs of Technology and Sales and Marketing.
In this vignette, these two managers asked to meet the CEO and demanded salary increases, which they claim had been promised to them by the company’s previous owners. They also expressed misgivings about the VP of Operations and refused to comply with a request the CEO had made earlier last week. The vignette ends with the CEO getting ready to plan her conversation with the two managers.