Leadership & Management

The Strategic Importance of Empathy

The key to dealing with difficult people is learning to widen your perspective.

August 05, 2020

| by Beth Rimbey
Share on Twitter Share on Linkedin Share on Facebook Share on Email

Misunderstandings and incorrect assumptions are behind most conflicts among coworkers, says Ed Batista, a Stanford Graduate School of Business lecturer and executive coach. Learn to be empathetic with difficult peers, stakeholders, and investors, and you’ll find a lot of “problem people” actually meant well all along.

 

Leadership & Management
Share on Twitter Share on Linkedin Share on Facebook Share on Email

For media inquiries, visit the Newsroom.

Explore More

Editor’s Picks

The Surprising Economic Upside to Money in U.S. Politics
When Companies Announce Earnings Surprises, Locals Reach for Their Pocketbooks
A “Grumpy Economist” Weighs in on Inflation’s Causes — And Its Cures

Related